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- Tasks: As a Client Advisor, you'll provide expert fashion advice and create memorable customer experiences.
- Company: Join Harvey Nichols, a luxury department store known for its inclusivity and diverse culture.
- Benefits: Enjoy up to 40% off fashion, hospitality, and beauty products, plus paid overtime and clothing allowance.
- Why this job: This role offers a chance to work in luxury retail while developing your career in a vibrant environment.
- Qualifications: Passion for fashion and excellent communication skills are essential; previous luxury retail experience is a plus.
- Other info: Flexible hours required; embrace diversity and celebrate fabulousness with a supportive team.
The predicted salary is between 28000 - 42000 ÂŁ per year.
Harvey Nichols is seeking a Client Advisor to join our Womenswear Department in Knightsbridge, located on our beautiful fourth floor space. A destination for modern luxury and cutting‑edge design. This is your opportunity to represent a curated selection of exciting high‑end womenswear brands and deliver a bespoke experience to a discerning clientele.
About the role… As the new Womenswear Client Advisor, you will be the first point of contact for our customers and make their style aspirations a reality, providing a fun and enjoyable 5* experience.
- Guide clients through our curated collections and use your expertise to immerse them in the world of Womenswear fashion
- Build and maintain genuine, long‑lasting client relationships, providing an exceptional client experience at all touchpoints
- Stay ahead of trends in Womenswear, tailoring, trends and emerging designers
- Ensure immaculate presentation and secure handling of premium garments and accessories
- Demonstrate flexibility; our clients expect exceptional service whenever inspiration strikes, including evenings and weekends.
Is this you?
- Have you done something like this before in luxury retail?
- Do you have great knowledge and passion for all things womenswear?
- Do you have experience working with premium or bespoke womenswear?
How we reward your hard work…
- Up to 40% off fashion & hospitality
- 30% off beauty and perfumery
- Clothing allowance
Location: Knightsbridge, London, United Kingdom.
Seniority level: Not applicable. Employment type: Full‑time. Job function: Customer Service and Sales. Industry: Retail.
If this sounds like you, we want to hear from you! Hit the “apply” button below to kick‑start your journey with us.
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Client Advisor employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Familiarise yourself with the latest luxury fashion trends and brands. Being knowledgeable about current styles will not only help you in conversations with potential clients but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend fashion events or join online forums where you can connect with others who share your interests. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Whether it's through volunteering or part-time work, honing your ability to provide exceptional service will set you apart as a candidate.
✨Tip Number 4
Showcase your enthusiasm for the brand during interviews. Research Harvey Nichols' values and culture, and be ready to discuss how your personal style and customer service philosophy align with theirs.
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail and client-facing roles. Use specific examples that demonstrate your ability to provide exceptional customer service and your passion for fashion.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Client Advisor role at Harvey Nichols. Mention your knowledge of current fashion trends and how you can contribute to creating memorable customer experiences.
Showcase Relevant Experience: If you have previous experience in luxury retail, detail your responsibilities and achievements. Highlight any awards or recognition you've received for outstanding customer service.
Demonstrate Your Passion: Use your application to convey your love for luxury fashion. Share personal anecdotes or experiences that illustrate your dedication to the industry and your understanding of customer needs.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your knowledge about current trends and how you keep up with the industry. This will demonstrate that you are genuinely interested in the role and the brand.
✨Prepare for Customer Interaction Scenarios
Since the role involves face-to-face client interactions, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
The job requires working closely with a team, so be prepared to talk about your experience collaborating with others. Share specific instances where you contributed to a team goal or celebrated successes together, as this aligns with the company's culture.
✨Demonstrate Flexibility and Adaptability
Given the flexible hours required for this role, emphasise your willingness to work weekends and evenings. Share examples of how you've adapted to changing schedules or demands in previous jobs, showcasing your commitment to providing excellent service.
