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- Tasks: Engage customers with expert style advice and create memorable shopping experiences.
- Company: Join Harvey Nichols, a luxury department store known for its inclusivity and diverse culture.
- Benefits: Enjoy up to 40% off fashion, hospitality, and beauty products, plus competitive commission and paid overtime.
- Why this job: Be part of a vibrant team, celebrate fashion, and develop your career in luxury retail.
- Qualifications: Passion for luxury fashion, great communication skills, and a welcoming personality are essential.
- Other info: Flexible hours required; no uniforms, just your unique style!
Do you keep up to date with luxury fashion? Do you love being an ambassador for luxury brands? Do you love all things luxury retail? If YES, we may have the role for you… Luxury department store, Harvey Nichols, is searching for a new Brand Consultant to join its thriving Moncler concession in our Edinburgh store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As the new Brand Consultant, you will work 24 hours a week on a rota basis in our Edinburgh store.
How we reward your hard work… At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this, you will have access to a world of amazing benefits such as:
- Up to 40% off fashion
- Up to 40% off hospitality, food market and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Competitive commission scheme
- Paid overtime
- Access to charity days
- Season ticket/bike loan
- Learning and development opportunities
- Employee Assistance Program - Retail Trust
- Recognition schemes
- Opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion, and Sustainability
These are just some of the reasons people join and stay!
About the role… As a Brand Consultant, you will be the first point of contact for our customers and make their fashion dreams a reality, providing a fun and enjoyable 5* experience. You will:
- Provide expert style advice about your brand to our customers
- Deliver a memorable 5* customer experience
- Be a proud ambassador for the brand and maximize sales to our customers
- Ensure your department looks amazing and is merchandised well
- Know everything about your brand and share your thoughts on current/future trends
- Work closely with your team and celebrate fabulousness wherever you see it
- Be flexible; customer service can’t wait during weekends and evenings!
Is this you? We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail, and are looking for something uniquely different. Have you worked with a luxury fashion brand before? You are stylish, fun, and welcoming with a passion for fashion. Do you have great knowledge and passion for all things fashion? Are you great at talking to people? If this sounds like you, we want to hear from you!
Where do I sign? If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
Brand Consultant employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Consultant
✨Tip Number 1
Familiarise yourself with the Moncler brand and its latest collections. Being able to discuss specific products and trends during your interview will show your genuine interest and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network with current or former employees of Harvey Nichols or Moncler. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you provided exceptional service, especially in a luxury retail context, as this is crucial for the Brand Consultant role.
✨Tip Number 4
Stay updated on current fashion trends and luxury market news. Being able to discuss recent developments in the industry during your interview will showcase your passion and commitment to the role, making you a more attractive candidate.
We think you need these skills to ace Brand Consultant
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the world of Harvey Nichols and Moncler. Familiarise yourself with their brand values, latest collections, and customer service ethos to tailor your application accordingly.
Craft a Tailored CV: Highlight your experience in luxury retail and any relevant skills that align with the role of a Brand Consultant. Emphasise your passion for fashion and customer service, ensuring your CV reflects your personality and style.
Write a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the brand. Share specific examples of how you've provided exceptional customer service or contributed to sales in previous roles, showcasing your ability to be a proud ambassador for luxury brands.
Showcase Your Style: Since this role is all about fashion, consider how you present yourself in your application. Use a professional yet stylish format for your documents, and if applicable, include links to any personal style blogs or social media that reflect your fashion sense.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your experiences with luxury brands and how they inspire you. This will demonstrate that you are not just knowledgeable but also genuinely passionate about the industry.
✨Prepare for Customer Interaction Scenarios
Since the role involves providing a 5* customer experience, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experiences where you went above and beyond for a customer, showcasing your ability to create memorable shopping experiences.
✨Know Your Brand Inside Out
Research Moncler thoroughly before the interview. Understand their latest collections, brand values, and current trends. Being able to discuss specific products or campaigns will show that you are proactive and serious about the role.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your flexibility regarding working hours. Share examples of how you've collaborated with colleagues in the past and how you can adapt to the dynamic nature of retail, especially during busy periods.