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- Tasks: Engage with customers, provide beauty advice, and manage VIP client relationships.
- Company: Join Harvey Nichols, a luxury department store known for its inclusivity and diverse culture.
- Benefits: Enjoy up to 40% off fashion, beauty, and hospitality, plus a clothing allowance and subsidised travel.
- Why this job: Be part of a vibrant team, share your beauty passion, and enjoy career development opportunities.
- Qualifications: Previous beauty industry experience and a love for luxury products are essential.
- Other info: No uniforms required; express your style while working in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
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BEAUTY CONCIERGE – Perfumery – 40 hours.
Do you have passion for all luxury beauty products, brands, and services?
Do you think of yourself as a Beauty expert?
Do you love keeping up to date with Beauty trends?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a new Beauty Concierge to join its thriving Beauty department in London – Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Beauty Concierge, you will work 40 hours weekly in our flagship store.
How we reward your hard work…
Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
- Subsidised travel card (zones 1-6) on passing probation
- Paid overtime
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
- Show passion for our store, it’s products and services, demonstrating a genuine interest in Beauty
- Be devoted to our customers by providing the highest possible standards of customer service both face to face and over the phone or email
- Manage a VIP client list, creating and developing relationships on the way
- Provide expert advice whilst achieving maximum sales and delivering memorable customer experiences
- Be creative and come up with new and innovative ideas
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury beauty and are looking for something uniquely different.
- Have you worked in the beauty industry previously?
- Do you have knowledge of the beauty industry you wish to share with people?
- Are you great at talking to people and engaging in conversation?
- Do you love working in a team?
- Are you great at self-motivating?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.
#J-18808-Ljbffr
Beauty Concierge employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Concierge
✨Tip Number 1
Familiarise yourself with the latest beauty trends and luxury products. Follow beauty influencers on social media, read industry blogs, and keep an eye on new product launches to demonstrate your passion and knowledge during any interviews.
✨Tip Number 2
Network within the beauty community. Attend beauty events, workshops, or seminars where you can meet professionals in the industry. Building connections can provide valuable insights and may even lead to referrals for the Beauty Concierge position.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you provided exceptional service or resolved customer issues effectively. This will help you stand out as a candidate who can deliver memorable customer experiences.
✨Tip Number 4
Research Harvey Nichols and its values. Understanding their commitment to inclusivity and diversity will allow you to align your personal values with theirs, making it easier to express why you would be a great fit for their team during the interview process.
We think you need these skills to ace Beauty Concierge
Some tips for your application 🫡
Show Your Passion: In your application, express your genuine passion for luxury beauty products and services. Share specific examples of how you stay updated with beauty trends and why you love the industry.
Highlight Customer Service Skills: Emphasise your experience in providing exceptional customer service. Include any relevant roles where you managed client relationships or delivered memorable experiences, as this is crucial for the Beauty Concierge position.
Demonstrate Teamwork and Motivation: Mention your ability to work well in a team and your self-motivation. Provide examples of how you've collaborated with others in previous roles and how you take initiative in your work.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Beauty Concierge role at Harvey Nichols. Use keywords from the job description and align your skills and experiences with what they are looking for.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Beauty
Make sure to express your genuine love for luxury beauty products and trends during the interview. Share specific examples of how you stay updated with the latest in the beauty industry, as this will demonstrate your enthusiasm and commitment to the role.
✨Prepare for Customer Service Scenarios
Since the role involves providing top-notch customer service, be ready to discuss past experiences where you excelled in this area. Think of scenarios where you went above and beyond for a customer, as this will highlight your dedication to creating memorable experiences.
✨Know the Brand and Its Products
Research Harvey Nichols and its beauty department thoroughly. Familiarise yourself with their product offerings and any recent launches. This knowledge will not only impress your interviewers but also show that you are proactive and genuinely interested in the company.
✨Demonstrate Team Spirit
As teamwork is essential in this role, be prepared to discuss how you work well with others. Share examples of successful collaborations in previous jobs, and emphasise your ability to motivate yourself and contribute positively to a team environment.
