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- Tasks: Support security operations and ensure a safe environment in a luxury retail setting.
- Company: Join the inclusive team at Harvey Nichols, a leading luxury department store.
- Benefits: Enjoy up to 40% off fashion, beauty, and hospitality, plus a clothing allowance.
- Why this job: Be part of a dynamic team that values diversity and offers career growth.
- Qualifications: SIA License and experience in customer-facing security roles required.
- Other info: Access to charity days, learning opportunities, and employee groups focused on wellbeing.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Are you an experienced Security Officer looking for a new challenge? Do you have a keen eye for detail? Do you love all things luxury retail? If so, we want to hear from you! Luxury department store, Harvey Nichols, is searching for a new Assistant Security Manager to join its thriving Edinburgh store. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As the new Assistant Security Manager, you will work 37.5 hours a week on a rota basis across our opening hours.
About the Role:- Effectively work with the Security Manager and Operations Manager to minimise stock loss and ensure the security of the building, its staff and its contents through optimum management of security resources and effective security policies and practices.
- Maintain a safe working environment for those within the store for staff, customers and contractors.
- Ensure that you and your team provide a courteous and efficient service to both internal and external customers to the department at all times.
- Assist in the identification of training requirements within the team and ensure quality on‑job training is provided and recorded.
- Undertake and manage the investigation of suspected criminal acts whether by internal or external persons, in accordance with the relevant legislation and legal requirements.
- Monitor all paperwork relating to the movement of stock from the store.
- Work with the Uniformed Guards’ company to ensure effective management of guards.
- Ensure that all equipment (cameras, radios, fire equipment, intruder equipment, etc.) is properly maintained and regularly checked.
- Maintain all department records – e.g. Occurrence Book, statements for police, banning notices.
- Maintain efficient procedures for dealing with contractors and other visitors to site.
- Manage loss prevention by customer interaction and maintaining a keen awareness of store security procedures and policies and carry out regular stock checks.
- Ensure that the department is maintained in a safe manner, free of hazards, and that store Health and Safety Regulations are always adhered to.
- Escalate issues to the relevant line manager.
- Maintain and promote the credibility of the department at all times, building good working relationships with both internal and external clients/customers, to ensure collaboration on security matters.
- Great communication skills
- Customer service centric
- Ability to work under pressure
- Great at building working relationships
- Has real drive and energy
- Motivated to deliver
- SIA License
- Previous experience working within security in a customer facing environment and overseeing an In House and Contractor guard service.
- IT skills
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
- Up to 40% off fashion
- Up to 40% off hospitality
- 30% off beauty and perfumery
- Clothing allowance
- Company pension and sick pay schemes
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick‑start your journey with us.
Assistant Security Manager employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Security Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or luxury retail. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since Harvey Nichols values inclusivity and customer service, think of examples from your past experiences that showcase your ability to work well with diverse teams and provide top-notch service.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to security management and loss prevention. We recommend doing mock interviews with friends or family to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Harvey Nichols. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Assistant Security Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Security Manager role. Highlight your experience in security, customer service, and any relevant qualifications like your SIA License. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about luxury retail and how your previous experiences make you the perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since great communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated in past roles. We’re all about building relationships here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Harvey Nichols
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of an Assistant Security Manager. Brush up on security protocols, loss prevention strategies, and customer service best practices. This will show that you’re not just interested in the role but also prepared to take it on.
✨Showcase Your Experience
Be ready to discuss your previous experience in security, especially in a luxury retail environment. Prepare specific examples of how you've handled security challenges or improved safety measures. This will help demonstrate your capability and fit for the role.
✨Emphasise Communication Skills
Since this role involves working closely with both internal teams and external clients, highlight your communication skills. Share examples of how you’ve built relationships in past roles and how you’ve effectively communicated security policies to staff and customers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the store's security policies, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
