At a Glance
- Tasks: Lead a team in luxury retail, providing top-notch customer service and style advice.
- Company: Join Harvey Nichols, a renowned luxury department store embracing diversity and inclusivity.
- Benefits: Enjoy up to 40% off fashion, beauty, and hospitality, plus a clothing allowance and charity days.
- Why this job: Be part of a stylish team that celebrates creativity and offers career development opportunities.
- Qualifications: Experience in customer-facing roles and a passion for luxury fashion are essential.
- Other info: Flexibility is key; expect to work evenings and weekends in a vibrant retail environment.
The predicted salary is between 30000 - 42000 £ per year.
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Assistant Department Manager – Womenswear & Kids – Leeds
Do you keep up to date with luxury fashion?
Do you always find yourself giving style advice?
Do you love all things luxury retail?
If YES, we may have the role for you…
Assistant Department Manager – Womenswear & Kids – Leeds
Do you keep up to date with luxury fashion?
Do you always find yourself giving style advice?
Do you love all things luxury retail?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a new Assistant Department Manager to join its thriving Womenswear & Kids department in Leeds. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
- Up to 40% off fashion
- Up to 40% off hospitality, foodmarket and hampers
- 30% off beauty and perfumery, wine and spirits
- Clothing allowance
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program – Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
- Provide ongoing training and coaching for your team
- Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
- Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
- Take accountability for finding a resolution to customer queries and complaints.
- Develop a high level of product knowledge and share your opinions on current and future trends
- Work closely with your team and celebrate fabulousness wherever you see it
- Flexibility is a must, you will be required to work evenings and weekends!
- Demonstrable experience in a similar customer facing role
- Experience of management or mentoring
- Enjoy and know our brands and products
- Strong organisational skills
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and are looking for something uniquely different.
- You will have a sales driven attitude
- You are positive and proactive
- You love working in a team
- You are stylish, fun and welcoming
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us!
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Assistant Department Manager employer: Harvey Nichols
Contact Detail:
Harvey Nichols Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Department Manager
✨Tip Number 1
Familiarise yourself with the latest trends in luxury fashion, especially in womenswear and kids' clothing. This will not only help you during interviews but also show your genuine passion for the role.
✨Tip Number 2
Network with current or former employees of Harvey Nichols to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and management. Think of specific examples where you successfully resolved customer complaints or trained team members, as these are key aspects of the role.
✨Tip Number 4
Showcase your enthusiasm for teamwork and collaboration. Be ready to share how you've celebrated successes with your team in past roles, as this aligns with the company's focus on inclusivity and support.
We think you need these skills to ace Assistant Department Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Department Manager position. Highlight your relevant experience in luxury retail and customer service in your application.
Tailor Your CV: Customise your CV to reflect your experience in fashion and retail. Emphasise any previous roles where you provided exceptional customer service or managed a team, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury fashion and your understanding of the brand. Mention specific examples of how you've contributed to team success and customer satisfaction in past roles.
Showcase Your Style Knowledge: In your application, demonstrate your knowledge of current fashion trends and how they relate to the Womenswear & Kids department. This will show your enthusiasm for the role and the brand's offerings.
How to prepare for a job interview at Harvey Nichols
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your insights on current trends and how you keep up with the industry. This will demonstrate your genuine interest in the role and the brand.
✨Highlight Customer Service Skills
Since the role involves providing top-notch customer service, prepare examples of how you've successfully handled customer queries or complaints in the past. This will showcase your ability to maintain high standards in a retail environment.
✨Demonstrate Team Leadership Experience
Be ready to discuss your experience in mentoring or managing a team. Highlight specific instances where you provided training or support to colleagues, as this aligns with the responsibilities of an Assistant Department Manager.
✨Embrace Flexibility
The job requires working evenings and weekends, so be prepared to discuss your availability. Show that you are adaptable and willing to meet the demands of the role, which is crucial in the retail sector.