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- Tasks: Lead user research to shape impactful public sector services through interviews and usability testing.
- Company: Join a dynamic public sector team dedicated to user-centred service design.
- Benefits: Enjoy a competitive daily rate of £450-£500 and hybrid work flexibility.
- Why this job: Make a real difference by ensuring user needs drive service development in an inclusive environment.
- Qualifications: Strong qualitative and quantitative research skills, with experience in UCD methodologies required.
- Other info: This role is outside IR35, requiring 2 days per week in Edinburgh.
User Researcher – Public Sector | £450-£500/day | Outside IR35 | Hybrid (2 days/week in Edinburgh)
We\’re seeking an experienced User Researcher to join a dynamic public sector team on a contract basis. This is a fantastic opportunity to shape user-centred services that make a real impact.
You\’ll lead on gathering insights from targeted user groups, conducting interviews, focus groups, and usability testing. Your findings will inform service design and development, ensuring user needs are at the heart of every decision. You\’ll work closely with multidisciplinary teams including UX/UI designers and developers, presenting evidence-based recommendations with confidence.
You\’ll bring strong qualitative and quantitative research skills, a solid grasp of UCD methodologies, and a passion for inclusive, ethical research practices. Experience with persona development and user journey mapping is key.
This role is outside IR35, offering £450-£500/day, with 2 days per week onsite in Edinburgh.
User Researcher in Edinburgh employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Edinburgh
✨Tip Number 1
Familiarise yourself with the public sector landscape in Edinburgh. Understanding the specific challenges and needs of this sector will help you tailor your approach during interviews and discussions, showcasing your knowledge and commitment to making a difference.
✨Tip Number 2
Network with professionals in user research and public sector roles. Attend local meetups or online webinars to connect with others in the field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with qualitative and quantitative research methods in detail. Be ready to share specific examples of how your findings have influenced design decisions in previous roles, as this will demonstrate your practical expertise.
✨Tip Number 4
Showcase your passion for inclusive and ethical research practices. Be prepared to discuss how you ensure diverse user representation in your research and how this impacts service design, as this aligns closely with the values of the public sector.
We think you need these skills to ace User Researcher in Edinburgh
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a User Researcher in the public sector. Familiarise yourself with user-centred design (UCD) methodologies and how they apply to service design.
Tailor Your CV: Highlight your relevant experience in qualitative and quantitative research. Include specific examples of past projects where you've conducted interviews, focus groups, or usability testing, and how your findings influenced design decisions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for inclusive and ethical research practices. Mention your experience with persona development and user journey mapping, and explain how these skills will benefit the team.
Showcase Your Communication Skills: Since you'll be presenting evidence-based recommendations, emphasise your ability to communicate complex findings clearly and confidently. Consider including examples of presentations or reports you've delivered in the past.
How to prepare for a job interview at Harvey Nash
✨Showcase Your Research Skills
Be prepared to discuss your qualitative and quantitative research skills in detail. Bring examples of past projects where you successfully gathered insights from user groups, and be ready to explain the methodologies you used.
✨Demonstrate User-Centred Design Knowledge
Familiarise yourself with user-centred design (UCD) principles. Be ready to talk about how you've applied these methodologies in previous roles, particularly in public sector projects, and how they influenced service design.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would approach gathering user insights for specific services and be ready to outline your process step-by-step.
✨Highlight Collaboration Experience
Since you'll be working closely with UX/UI designers and developers, emphasise your experience in multidisciplinary teams. Share examples of how you've effectively communicated research findings and collaborated on projects to ensure user needs are met.
