Technical Support Specialist

p 🚨 strong Hiring: Triage Specialist II | London | 12-Month Contract /strong /p p br /p p We’re looking for a strong Triage Specialist II /strong to join a fast-paced Product Technical Support team, working on complex issues across strong Ads, Commerce and Creator products /strong .. /p p br /p p 🔹 strong What you’ll be doing: /strong /p p • Investigate and troubleshoot complex technical/product issues /p p • Work with APIs, logs and data to identify and resolve issues /p p • Support advertisers and act as a technical point of contact /p p • Translate technical concepts clearly for non-technical stakeholders /p p • Partner with Engineering, Product and Sales teams /p p • Identify trends and create scalable SOPs/documentation /p p • Adapt quickly to new products, features and changing workflows /p p br /p p 🔹 strong What we’re looking for: /strong /p p • strong 2+ years /strong in Digital Advertising, AdTech and/or Technology /p p • Strong technical troubleshooting and investigation skills /p p • Experience working with strong APIs and log interpretation /strong /p p • Customer/client-facing experience /p p • Strong communication skills with the ability to explain technical issues simply /p p • Comfortable working in a fast-changing environment /p p • Bachelor’s degree in Computer Science, Engineering, Marketing or a related field /p p br /p p 📍 strong Location: /strong London – hybrid, 2–3 days onsite /p p 📅 strong Contract: /strong 12 months /p p ⏰ strong Start: /strong ASAP /p p 💼 strong Working hours: /strong 40 hours/week /p p br /p p If you have experience across strong AdTech/Digital Advertising + technical troubleshooting + customer-facing support /strong , I’d love to hear from you. /p p br /p p 📩 Please DM me with your strong CV and contact details /strong . /p p #Hiring #TechJobs #LondonJobs #AdTech #DigitalAdvertising #TechnicalSupport #ProductSupport #ContractJobs /p