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- Tasks: Join a small team to optimize and support core business systems.
- Company: Be part of a dynamic Newcastle-based team focused on continuous improvement.
- Benefits: Enjoy a hybrid work environment and competitive salary up to £50,000.
- Why this job: Make a real impact by solving problems and improving system performance.
- Qualifications: Proactive attitude, SQL experience, and strong communication skills required.
- Other info: Work on 3rd line support issues in a fast-paced, collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Are you a proactive Technical Business Systems Analyst with a passion for problem-solving and optimising business systems? This opportunity is for a skilled Technical Systems Analyst to join a Newcastle-based team. You’ll play a crucial role in supporting business systems, and driving continuous improvement. About the Role: You will be joining a small team and you will have the opportunity to help drive key processes, ensuring that the systems are well-supported and running efficiently. Your primary focus will be on core business systems, which handles everything from supply chain management to purchase order processing, ensuring a smooth flow of products. You’ll work closely with the infrastructure team to resolve issues and will be the go-to person for troubleshooting and fixing bugs that impact system performance. Key Responsibilities: Provide 3rd line support, addressing system issues, resolving bugs, and finding workarounds where necessary. Manage tickets escalated, particularly when the system goes down or requires urgent fixes. Work proactively to identify and resolve system inefficiencies Communicate effectively with internal teams. Work towards problem-solving and system improvement.Who you will be: A proactive attitude. Someone who can identify issues and work autonomously to find solutions. Working with business systems (marketing, finance, procurement, warehouse) SQL experience Ability to work on 3rd line support issues, including system down times, bugs, and other technical challenges. Excellent communication skills Familiarity with ticketing systems and working in a fast-paced, collaborative environment.This opportunity is paying up to £50,000 depending on experience and will be working in a hybrid environment of up to three times a week. If you think you have what it takes, please apply today
Technical Business System Analyst employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Business System Analyst
✨Tip Number 1
Familiarize yourself with the specific business systems mentioned in the job description, such as supply chain management and purchase order processing. Understanding these systems will help you demonstrate your proactive attitude and problem-solving skills during the interview.
✨Tip Number 2
Brush up on your SQL skills, as they are crucial for this role. Be prepared to discuss how you've used SQL in past experiences to troubleshoot issues or optimize processes, showcasing your technical expertise.
✨Tip Number 3
Highlight any experience you have with ticketing systems. Being able to communicate effectively about how you've managed escalated tickets or resolved urgent system issues will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've worked autonomously to identify and resolve system inefficiencies. This will demonstrate your proactive nature and ability to drive continuous improvement, which is key for this role.
We think you need these skills to ace Technical Business System Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical business systems analysis. Emphasize your problem-solving skills and any specific projects where you've optimized business systems.
Craft a Strong Cover Letter: In your cover letter, express your passion for supporting business systems and driving continuous improvement. Mention your proactive attitude and provide examples of how you've successfully resolved system issues in the past.
Showcase Technical Skills: Clearly outline your SQL experience and familiarity with ticketing systems. If you have experience with 3rd line support, make sure to detail that as well, as it is crucial for this role.
Highlight Communication Abilities: Since effective communication is key in this role, include examples of how you've collaborated with internal teams to resolve issues or improve systems. This will demonstrate your ability to work in a fast-paced, collaborative environment.
How to prepare for a job interview at Harvey Nash
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples where you've identified and resolved system inefficiencies. Highlight your proactive approach and how it led to improvements in previous roles.
✨Demonstrate Technical Knowledge
Make sure to brush up on your SQL skills and be ready to answer technical questions related to 3rd line support issues. Familiarize yourself with common bugs and troubleshooting techniques relevant to business systems.
✨Communicate Effectively
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to explain complex technical issues in a way that non-technical team members can understand.
✨Understand the Business Context
Research the company’s core business systems and processes. Showing that you understand how supply chain management and purchase order processing work will demonstrate your commitment and readiness for the role.
