At a Glance
- Tasks: Support and maintain large-scale server systems in a dynamic remote environment.
- Company: Join a leading IT firm with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, bonuses, and flexible remote work options.
- Other info: Opportunity for career growth and to work with cutting-edge technologies.
- Why this job: Make a real impact by ensuring 24/7 system reliability for thousands of users.
- Qualifications: Experience with Windows Server and cloud infrastructure; Linux skills are a plus.
The predicted salary is between 60000 - 60000 € per year.
Location: Remote working with one day per month in the Oxford office
Salary: £60,000 + bonus DOE
Overview
A versatile and capable IT engineer, experienced with Microsoft-based online environments and businesses. Proven track record of creating and maintaining large-scale and reliable business systems, managed remotely across multiple time zones and data centres. Clear and consistent communicator, supporting others in their own team as well as business customers and stakeholders. The successful candidate must be available to manage emergency call outs 24/7, on a rota basis with several other engineers, covering approximately one week every six weeks.
Technical Skills
- Windows Server experience (Failover Clustering, Microsoft NLB, IIS)
- Microsoft Entra Cloud Infrastructure (Exchange Online, Intune, Microsoft Defender, Microsoft Teams)
- Cloud Infrastructure (Cloudflare, AWS) – CDN, DNS, WAF
- Experience with Linux systems would be an advantage
Background & Experience
Should be able to demonstrate, through practical examples, their ability to:
- Research and justify technology choices by identifying clear business requirements, evaluating suitable solutions, and selecting the most appropriate technology.
- Plan technology implementations by producing structured deployment plans that clearly outline how the chosen solution will meet defined business needs.
- Execute and adapt implementation plans effectively by identifying, managing, and responding to deviations or challenges during delivery.
- Evaluate and improve implementations by critically analysing rollouts, capturing lessons learned, and recommending improvements for future initiatives.
- Provide support for a variety of technologies across a high-traffic e-commerce platform, or a comparable environment, with thousands of active users and strict 24/7/365 availability requirements.
As this is a customer-facing role, you should be confident communicating effectively and appropriately with stakeholders at all levels of the business, including senior executives, internal teams, and customers.
Please apply!
Senior Server Support Engineer employer: Harvey Nash
As a Senior Server Support Engineer at our company, you will thrive in a dynamic remote working environment, with the added benefit of monthly collaboration in our Oxford office. We pride ourselves on fostering a supportive work culture that encourages professional growth and innovation, offering competitive salaries and bonuses, alongside opportunities to engage with cutting-edge technology in a high-traffic e-commerce setting. Join us to be part of a team that values clear communication and teamwork, ensuring you have the resources and support needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Server Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Windows Server and cloud infrastructure. This will help you stand out during interviews and showcase your hands-on expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your communication skills. Being able to clearly articulate your technical knowledge and past experiences is key in a customer-facing role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Server Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Server Support Engineer role. Highlight your experience with Microsoft-based environments and any relevant cloud infrastructure skills. We want to see how your background aligns with our needs!
Showcase Your Communication Skills:Since this role involves a lot of communication with stakeholders, make sure to include examples of how you've effectively communicated in past roles. We love clear and consistent communicators, so let that shine through!
Demonstrate Problem-Solving Abilities:Use your application to showcase your problem-solving skills. Share specific examples where you’ve tackled challenges during technology implementations. We’re looking for someone who can adapt and overcome obstacles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Harvey Nash
✨Know Your Tech Inside Out
Make sure you brush up on your Windows Server skills, especially Failover Clustering and IIS. Be ready to discuss your experience with Microsoft Entra Cloud Infrastructure and any cloud services like AWS or Cloudflare. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to share practical examples of how you've tackled challenges in previous roles. Think about times when you had to adapt your implementation plans or manage unexpected issues. This will demonstrate your ability to think on your feet and handle emergencies.
✨Communicate Like a Pro
Since this role involves interacting with various stakeholders, practice explaining technical concepts in simple terms. You might be asked to communicate with senior executives or customers, so being clear and confident is key. Consider doing mock interviews with friends to refine your communication style.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with what they’re looking for. Plus, it shows that you’re genuinely interested in the role and the company, which can set you apart from other candidates.
