At a Glance
- Tasks: Manage loan recoveries and support borrowers through financial difficulties.
- Company: Fast-growing alternative SME lender with a focus on secured lending.
- Benefits: Competitive salary, performance bonus, home-based flexibility, and professional development support.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on portfolio performance and business growth.
- Qualifications: Experience in secured lending collections and strong communication skills.
The predicted salary is between 38000 - 68000 £ per year.
I'm working with an exciting, fast-growing alternative SME lender that is looking to hire an experienced Loan Recovery & Collections Specialist to manage arrears and recoveries across a growing secured lending portfolio. This is a fantastic opportunity to join a specialist lender at an important stage of growth, where you’ll have genuine ownership of the recovery process and work closely with senior leadership to protect the loan book and maximise recoveries. This is not a high-volume consumer collections role — we are looking for someone with hands-on experience managing property-backed lending recoveries, including arrears management, legal escalation and enforcement processes.
The Role:
- Manage the full arrears lifecycle from first missed payment through to resolution
- Act as the main point of contact for borrowers experiencing financial difficulty
- Manage formal arrears processes in line with FCA Consumer Duty requirements
- Liaise with external solicitors, LPA receivers and recovery partners
- Support property enforcement and recovery processes
- Maintain accurate case records and provide portfolio reporting to senior leadership
- Identify trends across the loan book and support improvements to credit and recovery processes
We're Looking For:
- Experience managing recoveries within secured lending, bridging finance, specialist mortgages or alternative finance
- Strong understanding of property-backed lending and enforcement processes
- Experience managing arrears cases through to resolution
- Knowledge of LPA receiver appointments and solicitor-led recovery processes
- Ability to manage a portfolio independently with strong attention to detail
- Excellent communication skills with the ability to handle sensitive borrower conversations
Ideal Backgrounds:
- Bridging lenders
- Specialist mortgage providers
- Secured SME lenders
- Alternative finance providers
Package:
- £38,000–£68,000 basic salary (dependent on experience)
- Performance bonus up to 15%
- Home-based flexibility
- Travel expenses covered
- FCA CPD support and professional development
This is an excellent opportunity to join an ambitious specialist lender where your experience will have a direct impact on portfolio performance and business growth. If you have secured lending collections/recovery experience and are open to a confidential discussion, please get in touch.
Collections Specialist in London employer: Harvey Nash
Join a leading organisation that values continuous improvement and offers a collaborative work culture, where you will be part of a dedicated team enhancing a complex Dynamics 365 CE and Power Platform environment. With opportunities for professional growth and exposure to enterprise-scale solutions, this role is perfect for those looking to expand their consulting capabilities while working closely with experienced professionals in Birmingham and remotely. Enjoy the flexibility of remote work combined with the chance to make meaningful contributions to a large user base.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Specialist in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Harvey Nash. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Collections Specialist in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Harvey Nash.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Harvey Nash's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Harvey Nash
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Harvey Nash.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Harvey Nash will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Harvey Nash employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
