Harvey Nash is seeking a Technical Service Delivery Manager to lead IT service operations, ensuring a reliable, customer-focused service across the business. You will provide leadership across Service Desk, Desktop Support, application support, and supplier management while driving continual improvement.
You will own major incidents, service escalations and change management, ensuring ITIL best practice, SLAs and governance requirements are met.
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IT Service Delivery Leader — Operational Excellence in Leeds employer: Harvey Nash
Join a dynamic global banking organisation that prioritises innovation and employee development. With a collaborative work culture, comprehensive benefits, and ample opportunities for professional growth, this role as a SWIFT / Payments Project Manager offers a chance to make a significant impact in the financial sector while enjoying a supportive environment in a thriving location.
