At a Glance
- Tasks: Lead IT and transformation projects, ensuring timely and high-quality delivery.
- Company: Dynamic Managed Service Provider focused on innovative IT solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to continuous improvement and development.
- Why this job: Make a real impact by leading transformative projects in a growing company.
- Qualifications: 2+ years MSP experience and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Coventry (Hybrid 2 days onsite required)
Salary: 50-65k
Must have 2+ years MSP experience
Overview: We are working with a growing Managed Service Provider (MSP) delivering IT infrastructure, cloud, and security solutions to SME clients across the UK. Due to continued growth, they are looking to appoint a Head of Projects to lead and develop their project delivery function. This is a senior, hands-on leadership role focused on driving successful project outcomes, building a structured PMO, and leading a team of technical delivery professionals.
The Role: You will combine strategic leadership with hands-on delivery, ensuring IT and transformation projects are delivered on time, on budget, and to a high standard within an MSP environment.
Key Responsibilities:
- Lead end-to-end delivery of IT and transformation projects across multiple clients
- Establish and develop PMO capability, including governance, reporting, and processes
- Manage, mentor, and grow a team of project engineers and technical specialists
- Act as the senior escalation point for project delivery and client issues
- Oversee project financials including budgets, margins, and resource planning
- Collaborate with sales and pre-sales teams to scope and shape projects
- Drive continuous improvement across delivery standards, tools, and methodologies
Experience Required:
- Proven experience delivering IT projects within an MSP or IT services environment
- Strong background in infrastructure, cloud (M365/Azure), networking, or security
- Experience leading or managing a project delivery or engineering team
- Solid understanding of PMO practices (governance, reporting, resource management)
- Strong stakeholder management and client-facing skills
- Commercial awareness with experience managing project budgets and profitability
Desirable:
- PRINCE2, PMP, or equivalent
- ITIL knowledge or certification
- Experience with PSA/project tools (e.g. ConnectWise, Autotask, MS Project)
Personal Attributes:
- Highly organised and structured
- Strong communicator with leadership presence
- Commercially driven and delivery-focused
- Proactive, hands-on approach
- Passionate about team development and continuous improvement
Lead Design and Transformation Consultant employer: Harvey Nash
As a Lead Design and Transformation Consultant at our growing Managed Service Provider in Coventry, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, hybrid working arrangements, and ample opportunities for professional growth, ensuring you can develop your skills while leading impactful IT projects. Join us to be part of a supportive team that values your contributions and fosters continuous improvement in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Design and Transformation Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the MSP world and let them know you're on the hunt for a Lead Design and Transformation Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile showcases your experience in delivering IT projects, especially in MSP environments. Join relevant groups and engage with posts to increase your visibility among potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your PMO practices and project delivery strategies. Be ready to discuss how you've led teams and managed budgets in past roles. Show them you're not just a leader but also a hands-on problem solver!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience with cloud solutions and team development – it’ll make you stand out!
We think you need these skills to ace Lead Design and Transformation Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Design and Transformation Consultant role. Highlight your MSP experience and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your project delivery success and how you’ve built teams in the past. We love a good story!
Showcase Your Leadership Skills:Since this is a senior role, make sure to emphasise your leadership experience. Talk about how you've managed teams and driven successful project outcomes. We’re looking for someone who can inspire and lead us to success!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Harvey Nash
✨Know Your MSP Inside Out
Before the interview, make sure you research the Managed Service Provider thoroughly. Understand their services, client base, and recent projects. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Lead Design and Transformation Consultant, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams or projects in the past, focusing on your hands-on approach and ability to mentor others.
✨Be Ready to Discuss PMO Practices
Since establishing and developing PMO capability is key in this role, brush up on your knowledge of governance, reporting, and resource management. Be prepared to discuss how you've implemented these practices in previous roles and the impact they had on project delivery.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience with stakeholder management and client-facing roles. Think of specific instances where you've successfully navigated client issues or escalations, and be ready to explain your approach to maintaining strong relationships.
