At a Glance
- Tasks: Lead a team in providing top-notch support for critical applications and platforms.
- Company: Dynamic tech company based in Glasgow with a hybrid work model.
- Benefits: Competitive day rate, flexible working, and opportunities for professional growth.
- Other info: Join a collaborative environment with excellent career advancement potential.
- Why this job: Make a real impact by resolving complex incidents and leading innovative projects.
- Qualifications: Hands-on experience in application support and AWS familiarity required.
The predicted salary is between 40000 - 60000 £ per year.
Do you have the right skills and experience for this role Read on to find out, and make your application.
Day Rate: £473.27 Outside IR35
Main Duties:
As a Lead Application Operations Engineer, you will guide a team of engineers in providing second-line support for a diverse range of business-critical applications and platforms. You will collaborate with various stakeholders, both internal and external, to offer technical expertise and leadership in resolving complex, high-priority incidents. Additionally, you will ensure application availability and reliability by overseeing the team in monitoring, maintenance, and configuration duties. This is a key position within the Applications & Platforms branch, and you will play a pivotal role in enabling and supporting our expanding team and remit.
We are seeking candidates with hands-on technical expertise in application, platform, or infrastructure support roles, and a proven track record of leading and mentoring teams in delivering critical support services. Familiarity with AWS is a critical requirement for this role, and only those with hands on experience with AWS will be considered.
Main Duties:
Maintain Configuration And Accurate Information, Controlling IT Assets In One Or More Significant Areas.
Manage Service Components To Ensure They Meet Business Needs And Performance Targets
Deal With High Impact, Complex Incidents And Change Requests.
Identify Process Optimisation Opportunities With Guidance, And Contribute To The Implementation Of Proposed Solutions.
Lead The Investigation And Resolution Of Complex Incidents.
Take Accountability For Issues That Occur And Be Proactive In Searching For Potential Problems
Achieve Excellent User Outcomes
Initiate And Monitor Actions To Investigate Patterns And Trends To Resolve Problems
Effectively Consult Specialists Where Required
Determine The Appropriate Remedy And Assist With Its Implementation
Determine Preventative Measures
Take Inputs And Establish Coherent Frameworks That Work
Essential Skills & Experience:
Demonstrable hands on technical experience leading teams in managing and supporting business-critical applications, with a proven track record of leading multi-disciplinary teams through complex incident investigations and resolution.
Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile.
It is essential to be familiar with AWS, and only those with hands-on experience with AWS will be considered.
This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply
Lead Application Operations Engineer in Edinburgh employer: Harvey Nash
As a Lead Application Operations Engineer in Glasgow, you will join a dynamic and supportive work culture that prioritises employee growth and development. The company offers competitive day rates, flexible hybrid working arrangements, and the opportunity to lead a talented team while working on critical applications that drive business success. With a focus on continuous improvement and innovation, this role provides a unique chance to make a significant impact in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Application Operations Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. Let them know you're on the lookout for opportunities, especially in roles like Lead Application Operations Engineer. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews by brushing up on your AWS knowledge and incident management skills. Practice common interview questions related to application support and team leadership. We want you to shine when it comes to showcasing your hands-on experience!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, like the Lead Application Operations Engineer position. Tailor your approach to each company to show them why you’re the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your fit for the role. We believe in making those connections count!
We think you need these skills to ace Lead Application Operations Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Application Operations Engineer role. Highlight your hands-on experience with AWS and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've led teams through complex incidents and improved service delivery.
Showcase Your Technical Skills:Don’t forget to showcase your technical expertise in application and platform support. Mention any relevant projects or experiences that demonstrate your ability to manage business-critical applications effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Harvey Nash
✨Know Your AWS Inside Out
Since familiarity with AWS is a critical requirement for this role, make sure you brush up on your AWS knowledge. Be prepared to discuss specific projects where you've used AWS services and how they contributed to the success of your team or project.
✨Showcase Your Leadership Skills
As a Lead Application Operations Engineer, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples of how you've guided teams through complex incidents and how you've driven continuous service improvement in previous roles.
✨Understand the Business Impact
Be ready to discuss how your technical decisions have impacted business outcomes. Think about times when you've resolved high-impact incidents and how that affected the overall performance of the applications or platforms you were managing.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when dealing with complex incidents, including how you identify patterns and implement preventative measures to avoid future issues.
