At a Glance
- Tasks: Lead operational turnaround and restore confidence with key enterprise customers.
- Company: Dynamic Managed Service Provider focused on cloud and managed services.
- Benefits: Hybrid working, competitive pay, and the chance to make a real impact.
- Other info: 6-month contract with opportunities for professional growth.
- Why this job: Be a hands-on leader driving change and shaping the future of operations.
- Qualifications: Proven experience in managing large-scale operations and customer relationships.
The predicted salary is between 80000 - 100000 £ per year.
Our client, a Managed Service Provider delivering enterprise Cloud and Managed Services to global customers, are seeking an Interim Service Operations Director. Reporting directly to their CEO, the immediate priority is to restore confidence with one of their largest strategic enterprise customers, while strengthening operational execution across the wider business.
You will need to be a hands-on operational turnaround leader who has successfully recovered strategic enterprise customer relationships, led large-scale managed service operations within an MSP or IT outsourcing organisation, and driven accountability across multiple technical and customer-facing functions.
The successful candidate will have the credibility to engage confidently with executive customer stakeholders, challenge and support our own Executive Leadership Team, remove organisational barriers and embed a more mature operating model that leaves a lasting legacy.
Outside IR35 / 6 Months Hybrid Working - Milton Keynes / Basingstoke
Interim Service Operations Director employer: Harvey Nash
Join a leading organisation that values continuous improvement and offers a collaborative work culture, where you will be part of a dedicated team enhancing a complex Dynamics 365 CE and Power Platform environment. With opportunities for professional growth and exposure to enterprise-scale solutions, this role is perfect for those looking to expand their consulting capabilities while working closely with experienced professionals in Birmingham and remotely. Enjoy the flexibility of remote work combined with the chance to make meaningful contributions to a large user base.
