At a Glance
- Tasks: Manage cloud infrastructure, resolve incidents, and support server upgrades.
- Company: Prominent client in Northumberland with a focus on customer service.
- Benefits: Salary up to £32,000, hybrid working, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in cloud infrastructure management.
- Qualifications: Experience in network monitoring, server maintenance, and ITIL processes required.
The predicted salary is between 32000 - 32000 € per year.
Cloud and Infrastructure Administrator needed in Northumberland for a prominent client. The role reports to the Cloud and Infrastructure Manager, delivering customer-focused maintenance and support services, resolving incidents promptly within SLAs, ensuring system availability, and providing technical guidance for trust projects.
Key skills and responsibilities:
- Manage call workflows to guarantee consistent achievement of SLA targets by the team.
- Experience using network monitoring tools such as LogicMonitor or SolarWinds.
- Hands-on experience with physical server maintenance and support.
- Experience with patch management solutions including Azure Update Manager and Azure ARC.
- Good understanding of LAN technologies.
- Plan and coordinate server upgrades, ensuring seamless integration into the existing infrastructure.
- Support the installation and configuration of new servers in collaboration with third-party suppliers.
- Assist with the implementation of new network links alongside suppliers and project stakeholders.
- Manage the installation and upgrade of LAN/WAN network connectivity across multiple sites.
- Strong knowledge of Microsoft Office applications.
- Experience working with advanced ITIL processes and best practices.
- Experience using ITSM tools and managing ITSM processes.
- Excellent communication skills with the ability to engage effectively with users at all levels of the organisation.
- Deliver IT Infrastructure services at performance levels that align with established service standards.
- Collaborate with third-party vendors to ensure adherence to standards, Trust Security Policy, ISO27001 requirements, and KPI benchmarks.
- Assist with procurement processes to verify new systems are suitable for their intended purpose.
- Microsoft Certification or equivalent relevant experience.
- Proven experience administering Microsoft servers in large-scale environments.
- Expertise in Virtualisation technologies.
- Proficiency in Powershell Administration and Automation.
- Experience in LINUX Administration.
Interested? Please submit your updated CV to Dean Sadler-Parkes at Harvey Nash for immediate consideration.
Infrastructure Administrator employer: Harvey Nash
As a Cloud and Infrastructure Administrator in Northumberland, you will join a dynamic team that values innovation and collaboration, offering a supportive work culture that prioritises employee growth and development. With hybrid working options and a competitive salary, this role provides the perfect opportunity to enhance your technical skills while contributing to impactful projects within a forward-thinking organisation. Enjoy the unique advantage of working in a picturesque location, surrounded by a vibrant community that fosters both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Administrator
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for an Infrastructure Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in cloud infrastructure. We recommend practising common interview questions and scenarios related to server maintenance and network management.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This way, you’ll stand out and show that you’re genuinely interested in working with us!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Infrastructure Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Administrator role. Highlight your experience with cloud technologies, server maintenance, and any relevant certifications. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t just list your skills; provide examples of how you've used them in past roles. If you've managed call workflows or worked with network monitoring tools, let us know! This helps us see your practical experience.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos. We appreciate a well-organised application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Harvey Nash
✨Know Your Tech
Make sure you brush up on your knowledge of cloud infrastructure and the specific tools mentioned in the job description, like LogicMonitor or SolarWinds. Be ready to discuss your hands-on experience with server maintenance and patch management solutions, as this will show you're the right fit for the role.
✨Showcase Your Communication Skills
Since the role requires excellent communication skills, think of examples where you've effectively engaged with users at different levels. Prepare to share how you’ve collaborated with third-party vendors or managed ITSM processes, as this will highlight your ability to work well within a team.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific incidents you've resolved in the past, especially those that align with SLAs. Think about how you planned and coordinated server upgrades or managed network connectivity issues, as these experiences will showcase your problem-solving skills.
✨Get Familiar with ITIL Processes
Since the job mentions advanced ITIL processes, it’s a good idea to brush up on these concepts. Be ready to explain how you've applied ITIL best practices in your previous roles, as this will demonstrate your understanding of service delivery and management.
