Working pattern: Hybrid
Availability: Immediate starters only
We’re working with a growing, technology-led business that is looking for an experienced Head of IT to take full ownership of its global corporate IT function.
This is a hands-on leadership role with genuine end-to-end accountability across infrastructure, systems, identity, endpoints, service delivery and vendor management. You’ll have a strong mandate to drive operational efficiency, optimise the IT estate and deliver meaningful cost savings.
This is not a coordination or ticket-triage role. We’re looking for someone who has owned and operated an IT function end to end and is comfortable being the senior decision-maker across the entire IT environment.
The Role
As Head of IT, you’ll own the global corporate IT strategy and operations, ensuring the function is aligned with business priorities, growth plans and cost-efficiency targets.
You’ll lead a team of four, including a Director of IT, Systems Engineer and two IT Systems Engineers/Administrators, while using outsourced or managed services where they provide additional value, coverage or efficiency.
Key Responsibilities
- Take full ownership of the global corporate IT function, including infrastructure, systems, endpoints and service delivery.
- Define and deliver an IT roadmap aligned with business objectives, growth and efficiency targets.
- Lead, develop and scale the IT team while retaining accountability for strategy, budget and outcomes.
- Own IT budgets, vendor relationships, contract negotiations and cost optimisation.
- Identify opportunities to improve operational efficiency and deliver measurable cost savings.
- Oversee the administration and governance of Google Workspace, Microsoft 365 and Slack.
- Own endpoint and MDM strategy across Mac and Windows environments.
- Oversee platforms including Zoom, Google Meet, Jira, Confluence and meeting-room technology.
- Own identity and access management, including SSO, MFA and user lifecycle management.
- Manage and oversee network architecture, including VLANs, routing, DNS/DHCP, Wi-Fi and Cisco Meraki or equivalent technologies.
- Oversee firewall policies and office infrastructure in partnership with Information Security.
- Establish robust onboarding, offboarding and device lifecycle processes across a distributed international workforce.
- Work closely with senior leadership and key stakeholders to ensure IT supports wider business objectives.
What We're Looking For
We’re looking for an experienced IT leader with a strong track record of owning an IT function end to end, ideally within a global, high-growth, SaaS or ad-tech environment.
You’ll need:
- Previous experience as a Head of IT, IT Director or equivalent senior IT leadership position.
- Strong hands‑on experience administering Google Workspace and Microsoft 365 at enterprise scale, alongside Slack.
- Experience with Okta, Entra ID (Azure AD) or equivalent SSO/IdP platforms.
- Strong experience with MDM solutions such as Intune, Mosyle, Kandji or JAMF.
- Practical knowledge of network infrastructure and architecture, including Cisco Meraki or equivalent, VLANs, routing, DNS/DHCP and Wi‑Fi.
- Proven experience managing IT budgets, vendors and commercial relationships, with a demonstrable track record of delivering cost savings and operational efficiencies.
- Proven experience leading or directly managing an IT audit is essential — including audit scoping, evidence collection and remediation of findings.
- Experience supporting SOX / ITGC evidence collection and working alongside security or audit teams would be highly advantageous.
- Experience supporting a distributed international workforce across multiple offices and time zones.
- Excellent communication and stakeholder management skills, with the confidence to operate independently and engage with senior leadership.
Why This Role?
This is an opportunity to take genuine ownership of a global IT function and play a key role in shaping how the organisation operates as it continues to grow.
You’ll have the autonomy to influence IT strategy, technology, people, suppliers and costs, with a clear mandate to improve efficiency and build a scalable corporate IT environment.
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Head of Information Technology employer: Harvey Nash
Join a dynamic global banking organisation that prioritises innovation and employee development. With a collaborative work culture, comprehensive benefits, and ample opportunities for professional growth, this role as a SWIFT / Payments Project Manager offers a chance to make a significant impact in the financial sector while enjoying a supportive environment in a thriving location.