Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Front Office Support team, ensuring top-notch application support and troubleshooting.
- Company: Join a leading Financial Services firm making waves in the EMEA region.
- Benefits: Enjoy a competitive salary of £150k plus an attractive package with great perks.
- Why this job: Be at the forefront of financial technology, driving innovation and client satisfaction.
- Qualifications: Proven experience in application support and a strong understanding of trading systems required.
- Other info: This role offers a unique opportunity to shape the future of trading support.
The predicted salary is between 108000 - 180000 £ per year.
My Financial Services Client are currently looking for a Head of Front Office Support - EMEA.
Key Responsibilities include:
- Provide application support and troubleshooting for clients, internal trade desks escalating to development teams.
- Fulfilling client customisation requests with Algo trading systems and MTF platform.
- Analysis / troubleshooting of order routing, trade flow and post trade.
Head of Front Office Support - EMEA, £150k + Package employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Front Office Support - EMEA, £150k + Package
✨Tip Number 1
Familiarise yourself with the latest trends in financial technology and trading systems. Understanding the nuances of algo trading and MTF platforms will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the financial services sector, especially those involved in front office support. Attend industry events or webinars to make connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully handled client customisation requests in the past. Highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your approach to align with our mission can demonstrate your genuine interest in joining our team.
We think you need these skills to ace Head of Front Office Support - EMEA, £150k + Package
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Front Office Support position. Make sure you understand the key responsibilities, such as application support and troubleshooting, as well as client customisation requests.
Tailor Your CV: Highlight your relevant experience in financial services, particularly in application support and trading systems. Use specific examples that demonstrate your ability to analyse and troubleshoot trade flows and order routing.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for this role. Mention your experience with Algo trading systems and MTF platforms, and how you can contribute to the team’s success in the EMEA region.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Harvey Nash
✨Understand the Role
Make sure you have a solid grasp of what the Head of Front Office Support entails. Familiarise yourself with application support, troubleshooting processes, and how they relate to trading systems. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Algo trading systems and MTF platforms. Highlight specific examples where you've successfully fulfilled client customisation requests or resolved complex issues. This will show that you have the technical expertise needed for the role.
✨Prepare for Scenario-Based Questions
Expect to be asked about past experiences where you had to analyse or troubleshoot order routing and trade flow. Prepare detailed examples that showcase your problem-solving skills and ability to work under pressure, as these are crucial for this position.
✨Demonstrate Client-Focused Mindset
Since the role involves direct interaction with clients, emphasise your commitment to client satisfaction. Share instances where you went above and beyond to meet client needs or improve their experience, as this will resonate well with the interviewers.
