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- Tasks: Join us as a ServiceNow Developer, focusing on HR Service Delivery and platform development.
- Company: Harvey Nash is a leading recruitment consultancy with a strong presence in tech.
- Benefits: Enjoy a hybrid work model and competitive day rates, tailored to your experience.
- Why this job: Be part of a transformative project, enhancing HR processes and gaining valuable experience.
- Qualifications: Experience with ServiceNow, JavaScript, and HR systems is essential; teamwork and communication skills are a must.
- Other info: This role is outside IR35, offering flexibility and the chance to make a real impact.
ServiceNow Dev| 6 Month Contract | (Outside IR35) | Hybrid (Edinburgh) | Starting ASAP Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Day Rate: £DOE Job Description: Whilst HR Service Delivery will be the primary focus, you may be expected to aid the ServiceNow team in development of the platform in other areas such as ITSM Maturity, Governance Risk and Compliance, Flow Automation and other aspects of the transformation platform ServiceNow. This role is primarily development focused with some consulting and some level 2 and 3 support duties. Work experience with Flow Designer, Employee Center and integrations between ServiceNow and other platforms is essential. Experience with configuring/customising workspaces, Virtual Agent and integrations with other HR systems such as iTrent will be a distinct advantage. Main Duties: Design and develop HR Service Delivery forms Design and develop backend HR Service Delivery workflows (flows) Configure Employee Center to expose the HR forms/processes to our end-users Configure/customise workspace for HR agents to process HR cases, and managers to report on the cases Design and implement integrations with other HR systems such as iTrent to support the above Assist in the adoption of ServiceNow modules through tool customisation Perform support and provide technical documentation Support including but not limited to: Resolution and escalation of ServiceNow related issues and risks. Proactive monitoring, maintenance and support of system performance, data, capacity and capability and recommending improvement opportunities. Training, guidance, documentation and ‘Show and Tell’ sessions of developed solutions. Managing upgrades, patches and system clones to the platform Development of the following system modules: ITSM Module Self Service Portal (with Flow Designer) CMDB & Foundation Data Knowledge Management Integrated Risk Management As per the Service Enablement roadmap Essential Skills & Experience: Significant and demonstrable commercial experience in the following areas: Experience of the current version of the ServiceNow platform HR Service Delivery module Employee Center Portal Able to demonstrate knowledge of the platform mechanics and best practices Strong teamwork, self-managing and self-initiative, coaching, collaboration & communication skills JavaScript development independent of and within the ServiceNow framework Integration and orchestration knowledge HTML, XML, CSS & JSON Self-Service Portal (beyond Catalogue Items) Desirable Skills: Exposure to Agile working methods Configuration/customisation of workspaces Configuration of Virtual Agent This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply. JBRP1_UKTJ
Harvey Nash | ServiceNow Dev | edinburgh employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Harvey Nash | ServiceNow Dev | edinburgh
✨Tip Number 1
Make sure to highlight your experience with the ServiceNow platform, especially in HR Service Delivery and Employee Center. Be ready to discuss specific projects where you've successfully implemented these modules.
✨Tip Number 2
Familiarize yourself with the latest features of ServiceNow, particularly around Flow Designer and integrations. Being able to speak knowledgeably about recent updates can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've collaborated with teams in previous roles. Strong teamwork and communication skills are essential for this position, so be ready to share your experiences.
✨Tip Number 4
Since this role involves some level of support duties, think of instances where you've resolved technical issues or provided training. Demonstrating your problem-solving abilities will be crucial.
We think you need these skills to ace Harvey Nash | ServiceNow Dev | edinburgh
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and required skills for the ServiceNow Developer position. Tailor your application to highlight your relevant experience in HR Service Delivery and ServiceNow development.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant experience with the ServiceNow platform, particularly in areas like Flow Designer, Employee Center, and integrations with other HR systems. Use specific examples to demonstrate your expertise.
Showcase Technical Skills: Clearly outline your technical skills related to JavaScript, HTML, XML, CSS, and JSON. Mention any experience you have with configuring workspaces and Virtual Agent, as these are desirable skills for the role.
Prepare for Potential Questions: Anticipate questions related to your experience with ServiceNow and be ready to discuss how you've handled challenges in previous roles. This will help you stand out during the interview process.
How to prepare for a job interview at Harvey Nash
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow platform, especially in HR Service Delivery and Employee Center. Be prepared to discuss specific projects where you utilized Flow Designer and integrated ServiceNow with other systems.
✨Demonstrate Problem-Solving Skills
Since the role involves support duties, be ready to share examples of how you've resolved ServiceNow-related issues in the past. Discuss your approach to troubleshooting and any proactive measures you've taken to improve system performance.
✨Emphasize Team Collaboration
This position requires strong teamwork and communication skills. Prepare to talk about your experiences working in a team environment, how you contribute to group projects, and any coaching or mentoring roles you've taken on.
✨Familiarize Yourself with Agile Methodologies
If you have experience with Agile working methods, make sure to mention it during the interview. Discuss how you've applied Agile principles in your previous roles and how they can benefit the ServiceNow development process.
