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- Tasks: Support and maintain key business applications, troubleshoot issues, and ensure data accuracy.
- Company: Join a market-leading organisation with a collaborative and supportive culture.
- Benefits: Enjoy hybrid work, excellent benefits, and a chance to grow your career.
- Why this job: Be part of a dynamic team solving real problems and making an impact.
- Qualifications: 3+ years in application support, strong analytical skills, and SQL experience.
- Other info: Work closely with finance teams and enjoy a proactive, service-focused environment.
The predicted salary is between 36000 - 60000 £ per year.
We're supporting a market leading organisation looking to recruit an Application Support Analyst on an 18-month fixed-term contract. You'll join a supportive, collaborative environment where you'll work closely with the finance function, ensuring key business systems run smoothly and data remains accurate and reliable.
In this role, you'll be responsible for supporting and maintaining several third-party applications used across the business. You'll help troubleshoot issues, carry out testing and make sure that reporting and data flows are running as they should. You'll work with stakeholders in the finance team (finance experience not required), helping them get the most out of the systems and ensuring problems are resolved quickly. This role suits someone who enjoys problem-solving, understands how systems behave and is comfortable working with data.
Key Responsibilities- Providing day-to-day support for corporate systems and third-party applications
- Investigating incidents, analysing root causes and identifying fixes or workarounds
- Working with stakeholders to understand issues and priorities
- Supporting testing across new releases, upgrades and patches
- Ensuring data quality and reporting outputs are accurate and dependable
- Producing reports and working with datasets to support business needs
- Using SQL tools to query, validate and analyse data
- 3+ years' experience in an application support or systems support role
- Strong analytical skills and a problem-solving mindset
- Experience working with C# is preferred
- Confident using SQL Management Studio; SQL Server experience is highly beneficial
- Comfortable working with data and producing reports
- Service-focused approach with the ability to work proactively
- Experience supporting users and liaising with business stakeholders
This will be a Hybrid opportunity, with requirements of being in the office one day per week and comes with excellent benefits. If this role sounds like a great opportunity, Apply Now!
Application Support Analyst in England employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in application support or finance. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills. Think of examples where you've tackled tricky issues in past roles. We want to see how you approach challenges, especially with systems and data!
✨Tip Number 3
Show off your SQL skills! Be ready to discuss how you've used SQL Management Studio in previous jobs. We love candidates who can demonstrate their analytical prowess and how they’ve ensured data quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who fit our collaborative culture.
We think you need these skills to ace Application Support Analyst in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your application support experience and any relevant technical skills, like SQL or C#. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your problem-solving mindset aligns with our needs. Keep it concise but engaging – we love a good story!
Showcase Your Analytical Skills: Since this role involves troubleshooting and data analysis, make sure to include examples of how you've successfully resolved issues in the past. We’re looking for those 'aha!' moments that demonstrate your analytical prowess.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Harvey Nash
✨Know Your Applications
Familiarise yourself with the third-party applications mentioned in the job description. Understand their functionalities and common issues users face. This will help you demonstrate your proactive approach and problem-solving mindset during the interview.
✨Brush Up on SQL Skills
Since SQL Server experience is highly beneficial, make sure you're comfortable using SQL Management Studio. Practice writing queries and analysing data beforehand, so you can confidently discuss your technical skills and even tackle any practical questions that may come up.
✨Understand Stakeholder Needs
Think about how you would approach working with stakeholders in the finance team. Prepare examples of how you've successfully communicated with non-technical users in the past, as this will show your service-focused approach and ability to resolve issues quickly.
✨Prepare for Problem-Solving Scenarios
Be ready to discuss specific incidents where you've investigated root causes and identified fixes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and how you handle challenges effectively.
