Content Designer - Public Sector
Location: London - Hybrid working
Contract: 6 months
IR35 Status: Inside IR35
Working Pattern: 3 days per week onsite in Stratford (London), with remote working for the remainder
Day Rate: Negotiable, depending on experience
We are working with a high-profile public sector organisation who are looking for an experienced Content Designer to join their team on an initial 6-month contract.
You will play a key role in designing clear, accessible and user-focused content across digital services, working closely with multidisciplinary teams including user researchers, service designers, interaction designers, product managers and developers.
The Role
As a Content Designer, you will be responsible for creating, testing and iterating content that helps users understand and successfully navigate digital services.
You will:
Design clear, concise and accessible content based on user needs.
Work collaboratively within multidisciplinary Agile teams.
Use user research, analytics and evidence to inform content decisions.
Create and iterate content throughout the service design lifecycle.
Simplify complex information and processes into content that is easy for users to understand.
Ensure content meets accessibility standards and established government content principles.
Contribute to content strategies, patterns and standards across services.
Work closely with stakeholders and subject matter experts to understand requirements while advocating for user needs.
Participate in user research and use findings to continuously improve content.
Ensure consistency of tone, terminology and style across digital journeys.
Skills and Experience
We are looking for candidates with strong experience in:
Content design within complex digital services.
Designing content based on evidence and user needs rather than organisational requirements alone.
Working in Agile, multidisciplinary delivery teams.
Applying accessibility and inclusive design principles.
Using data, research and analytics to develop and improve conten...
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