At a Glance
- Tasks: Design customer experiences and improve products/services for significant clients.
- Company: Join a leading financial services client with a focus on innovation.
- Benefits: Competitive day rate, flexible working, and opportunities for personal development.
- Other info: Collaborative environment with mentorship from senior colleagues.
- Why this job: Make a real difference in customer experience while growing your skills.
- Qualifications: Experience in customer experience design and strong analytical skills.
The predicted salary is between 31275 - 38225 £ per year.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Day Rate - up to £575
Duration - 6 months
Harvey Nash's FS Client are looking to bring in a Customer Experience Designer, you will play an important role in an area that meets the needs of significant customers related to a range of products and services and/or manage a customer advisor team over a given area.
Responsibilities
- Uncover emerging issues and/or needs and identifies potential causes, related issues, key stakeholders and barriers.
- Analyses and evaluates the feasibility/relevance of proposals for complex products/services, then develops and amends as necessary with guidance from senior colleagues and/or supervises activities performed by a product development/specialist team.
- Develop and/or deliver a plan for significant aspects of a research programme with guidance from senior colleagues.
- Identify shortcomings, then suggest and implement improvements to existing business practices, while developing and delivering projects or a workstream within the organisation's change management programme with guidance from senior colleagues.
- Take responsibility for implementing a team's formal development framework with guidance from senior colleagues, while informally coaching others throughout the organisation in area of expertise and pursuing and investing in opportunities for own personal development.
Experience Designer in Dunfermline employer: Harvey Nash
Join a dynamic global banking organisation that prioritises innovation and employee development. With a collaborative work culture, comprehensive benefits, and ample opportunities for professional growth, this role as a SWIFT / Payments Project Manager offers a chance to make a significant impact in the financial sector while enjoying a supportive environment in a thriving location.
StudySmarter Expert Advice🤫
We think this is how you could land Experience Designer in Dunfermline
✨Get Your Work Out There
As a temporary UX/UI designer, it’s crucial to have a solid portfolio that showcases your best projects. Share your designs on platforms like Behance or Dribbble, and don't shy away from seeking feedback in design communities. The more visible you are, the better your chances of snagging that next gig!
✨Join Design Meet-ups
Networking in the UX/UI design field can be a game changer. Attend local design meet-ups or workshops to connect with other designers and potential employers. These casual settings often lead to freelance or temporary job opportunities that are not advertised widely. Plus, it’s a great way to share ideas and get inspired!
✨Flexible Platforms for Temporary Roles
Use job platforms that focus on temporary roles, like Creative Circle or Similar. These sites often have listings specifically for short-term design projects, making it easier for you to find quick gigs. Make sure your profiles on these platforms are up to date and highlight your availability!
✨Slide into Direct Applications
When you see a company like Harvey Nash is looking for a Experience Designer, don’t just rely on job boards. Check out their careers page and apply directly! Companies often prefer candidates who show initiative and genuine interest in their work, plus you might find opportunities that haven't been widely advertised yet.
We think you need these skills to ace Experience Designer in Dunfermline
Some tips for your application 🫡
Show off your portfolio:Since you're diving into UX/UI design, make sure your portfolio is front and centre. We want to see your design process, not just the final products. Share case studies that explain your thought process, the problems you solved, and how you approached user research!
Tailor your CV for the design world:In UX/UI design, your CV should reflect your creative side! Highlight relevant design skills, software you’re proficient in (like Sketch or Figma), and any user experience methodologies you’ve employed. Keep it sleek and visually appealing—after all, we’re in design!
Emphasise your adaptability:Because this is a temporary role with Harvey Nash, we want to see that you can hit the ground running. In your cover letter, mention examples of how you’ve adapted to tight deadlines or changing project scopes in the past. Showcase that flexibility and eagerness to learn!
Highlight collaboration experience:UX/UI design is all about teamwork. When you’re applying, mention any experiences where you’ve worked closely with developers, product managers, or other designers. Let Harvey Nash know how you can effectively communicate and collaborate to create fantastic user experiences.
How to prepare for a job interview at Harvey Nash
✨Show Off Your Portfolio
When interviewing for a temporary UX/UI design role at Harvey Nash, your portfolio is your best friend. Bring along a digital copy and be ready to discuss your design process, the challenges you faced in your past projects, and how you solved them. This is a great opportunity to showcase your adaptability and how quickly you can deliver results.
✨Know Your Tools Inside Out
In the world of UX/UI design, familiarity with tools like Sketch, Figma, or Adobe XD is crucial. Make sure you can comfortably talk about projects you’ve completed with these tools and any unique features you’ve leveraged. The interviewer might throw in some technical questions about these tools, so be prepared!
✨Understand the Company’s Design Voice
For a temporary gig at Harvey Nash, it's key to understand their brand and design ethos. Dive into their past projects or any current designs they may have on their website. Showing that you’re aligned with their visual style and user experience approach will help you stand out during the interview.
✨Flexibility is Key
As it’s a temporary position, highlight your ability to adapt and learn quickly. Discuss previous experiences where you’ve had to pivot your design approach or work under tight deadlines. Employers like Harvey Nash will appreciate someone who can hit the ground running and be a quick study.
