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- Tasks: Lead digital transformation and drive growth in a high-impact eCommerce role.
- Company: Join a large-scale retail organisation focused on innovation and customer experience.
- Benefits: Enjoy a hybrid work model with 3 days on-site in Leeds and competitive day rates.
- Other info: This is a 6-month interim contract, perfect for those ready to make a difference.
- Why this job: Shape the future of a mission-led company while making a meaningful impact.
- Qualifications: Proven senior eCommerce leadership experience with strong commercial acumen required.
Interim Ecommerce Director
6 month day rate contract
Hybrid 3 days per week on site in Leeds
Harvey Nash are proud to partner with a large-scale retail organisation who are seeking a dynamic and experienced Ecommerce Director on an interim basis for 6 months; to lead the next stage of its digital transformation. This is a high-impact leadership role, responsible for driving commercial growth, customer acquisition, and innovation across web and app platforms.
Key Responsibilities:
- Define and execute a customer-centric eCommerce strategy aligned with wider business goals
- Lead a high-performing team of c.30 FTE across eCommerce and digital marketing
- Own commercial performance across digital channels, improving conversion, UX/UI, personalisation, and customer journeys
- Oversee a multi-million-pound acquisition budget, optimising CPA and marketing ROI
- Develop and deliver a robust product roadmap for digital platforms
- Champion and enhance data-driven decision-making via analytics, CRO, SEO, tagging and performance insights
- Ensure regulatory compliance and brand consistency across all digital touchpoints
- Collaborate with cross-functional teams to deliver seamless, end-to-end digital experiences
- Provide regular updates to senior stakeholders, ensuring alignment on digital priorities
About You:
- Proven experience in senior eCommerce leadership roles (D2C, digital services or retail)
- Strong commercial acumen with a track record in growth, customer conversion, and retention
- Deep expertise in UX, CRO, analytics, SEO, and digital product development
- Inspirational leader with excellent communication and stakeholder management skills
- Passionate about delivering exceptional user experiences and leading high-performing teams
This is a unique opportunity to shape the future of a mission-led organisation and make a meaningful impact through digital excellence.
If you are an experienced Ecommerce Director, with retail experience and available for your next interim role, then we would like to hear from you. Please apply directly via response to this advert, and if your application is successful, one of the team will be in touch.
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Ecommerce
✨Tip Number 1
Network with professionals in the eCommerce and retail sectors. Attend industry events or webinars to connect with potential colleagues or decision-makers who might influence the hiring process.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've successfully led teams in previous roles. Be prepared to discuss specific strategies you implemented that drove growth and improved customer experiences.
✨Tip Number 3
Familiarise yourself with the latest trends in eCommerce, particularly in the retail sector. Being able to discuss current innovations and how they can be applied to the organisation will demonstrate your expertise and forward-thinking approach.
✨Tip Number 4
Prepare to discuss your experience with data-driven decision-making. Highlight how you've used analytics to optimise performance and improve customer journeys, as this is crucial for the role.
We think you need these skills to ace Director of Ecommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in eCommerce leadership roles. Focus on your achievements in driving commercial growth, customer acquisition, and digital transformation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and your ability to lead high-performing teams. Mention specific examples of how you've improved conversion rates and customer journeys in previous roles.
Highlight Key Skills: Emphasise your expertise in UX, CRO, analytics, and SEO within your application. These skills are crucial for the role, so make sure they stand out.
Showcase Leadership Experience: Provide examples of your leadership style and how you've successfully managed teams in the past. Highlight your communication skills and ability to collaborate with cross-functional teams.
How to prepare for a job interview at Harvey Nash
✨Showcase Your Leadership Skills
As a Director of Ecommerce, you'll be leading a team of around 30 people. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in high-pressure environments.
✨Demonstrate Commercial Acumen
This role requires strong commercial skills. Be ready to talk about your experience with driving growth, improving customer conversion rates, and managing budgets. Use specific metrics or case studies to illustrate your successes.
✨Highlight Your Technical Expertise
Given the focus on UX, CRO, and SEO, make sure to discuss your technical knowledge in these areas. Prepare to explain how you've used data analytics to inform decisions and improve digital performance in previous roles.
✨Prepare for Stakeholder Management Questions
You'll need to collaborate with various teams and report to senior stakeholders. Think of examples where you've successfully communicated complex ideas or aligned different departments towards a common goal.