At a Glance
- Tasks: Lead IT and transformation projects, ensuring timely and high-quality delivery.
- Company: Dynamic Managed Service Provider focused on innovative IT solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to continuous improvement and development.
- Why this job: Make a real impact by leading transformative projects in a growing company.
- Qualifications: 2+ years MSP experience and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Coventry (Hybrid 2 days onsite required)
Salary: 50-65k
Must have 2+ years MSP experience
Overview: We are working with a growing Managed Service Provider (MSP) delivering IT infrastructure, cloud, and security solutions to SME clients across the UK. Due to continued growth, they are looking to appoint a Head of Projects to lead and develop their project delivery function. This is a senior, hands-on leadership role focused on driving successful project outcomes, building a structured PMO, and leading a team of technical delivery professionals.
The Role: You will combine strategic leadership with hands-on delivery, ensuring IT and transformation projects are delivered on time, on budget, and to a high standard within an MSP environment.
Key Responsibilities:
- Lead end-to-end delivery of IT and transformation projects across multiple clients
- Establish and develop PMO capability, including governance, reporting, and processes
- Manage, mentor, and grow a team of project engineers and technical specialists
- Act as the senior escalation point for project delivery and client issues
- Oversee project financials including budgets, margins, and resource planning
- Collaborate with sales and pre-sales teams to scope and shape projects
- Drive continuous improvement across delivery standards, tools, and methodologies
Experience Required:
- Proven experience delivering IT projects within an MSP or IT services environment
- Strong background in infrastructure, cloud (M365/Azure), networking, or security
- Experience leading or managing a project delivery or engineering team
- Solid understanding of PMO practices (governance, reporting, resource management)
- Strong stakeholder management and client-facing skills
- Commercial awareness with experience managing project budgets and profitability
Desirable:
- PRINCE2, PMP, or equivalent
- ITIL knowledge or certification
- Experience with PSA/project tools (e.g. ConnectWise, Autotask, MS Project)
Personal Attributes:
- Highly organised and structured
- Strong communicator with leadership presence
- Commercially driven and delivery-focused
- Proactive, hands-on approach
- Passionate about team development and continuous improvement
Lead Design and Transformation Consultant in Coventry employer: Harvey Nash
As a Lead Design and Transformation Consultant at our growing Managed Service Provider in Coventry, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, hybrid working arrangements, and ample opportunities for professional growth, ensuring you can develop your skills while leading impactful IT projects. Join us to be part of a supportive team that values your contributions and fosters continuous improvement in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Design and Transformation Consultant in Coventry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, bring along a portfolio of your work. Highlight your experience in leading IT projects and transformation initiatives to really stand out.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their MSP environment and think about how your background in infrastructure and cloud solutions can add value. Tailor your responses to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Lead Design and Transformation Consultant in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Design and Transformation Consultant role. Highlight your MSP experience and any relevant projects you've led. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your project delivery success and how you’ve built teams in the past. Let us know your passion for continuous improvement!
Showcase Your Leadership Skills:Since this is a senior role, we want to see your leadership style. Mention any experience managing teams or mentoring others. Talk about how you’ve driven successful project outcomes and established PMO capabilities in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Harvey Nash
✨Know Your MSP Inside Out
Before the interview, make sure you research the Managed Service Provider thoroughly. Understand their services, client base, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Lead Design and Transformation Consultant, you'll need to demonstrate your leadership capabilities. Prepare examples from your past experiences where you've successfully led teams or projects, focusing on how you managed challenges and drove successful outcomes.
✨Be Ready to Discuss PMO Practices
Since establishing and developing PMO capability is key in this role, brush up on your knowledge of governance, reporting, and resource management. Be prepared to discuss how you've implemented these practices in previous roles and the impact they had on project delivery.
✨Prepare for Client-Facing Scenarios
Given the importance of stakeholder management, think about scenarios where you've had to manage client expectations or resolve issues. Practise articulating these experiences clearly, highlighting your communication skills and ability to maintain strong client relationships.
