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- Tasks: Manage cloud infrastructure, resolve incidents, and ensure system availability.
- Company: Prominent client in Northumberland with a focus on customer service.
- Benefits: Salary up to £39,000, hybrid working, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Join a dynamic team and make a real impact on cloud infrastructure projects.
- Qualifications: Experience in cloud administration, network monitoring, and ITIL processes.
The predicted salary is between 39000 - 39000 £ per year.
Cloud Infrastructure Administrator needed in Northumberland for a prominent client. The role reports to the Cloud and Infrastructure Manager, delivering customer-focused maintenance and support services, resolving incidents promptly within SLAs, ensuring system availability, and providing technical guidance for trust projects.
Key skills and responsibilities:
- Manage call workflows to guarantee consistent achievement of SLA targets by the team.
- Experience using network monitoring tools such as LogicMonitor or SolarWinds.
- Hands-on experience with physical server maintenance and support.
- Experience with patch management solutions including Azure Update Manager and Azure ARC.
- Good understanding of LAN technologies.
- Plan and coordinate server upgrades, ensuring seamless integration into the existing infrastructure.
- Support the installation and configuration of new servers in collaboration with third-party suppliers.
- Assist with the implementation of new network links alongside suppliers and project stakeholders.
- Manage the installation and upgrade of LAN/WAN network connectivity across multiple sites.
- Strong knowledge of Microsoft Office applications.
- Experience working with advanced ITIL processes and best practices.
- Experience using ITSM tools and managing ITSM processes.
- Excellent communication skills with the ability to engage effectively with users at all levels of the organisation.
- Deliver IT Infrastructure services at performance levels that align with established service standards.
- Collaborate with third-party vendors to ensure adherence to standards, Trust Security Policy, ISO27001 requirements, and KPI benchmarks.
- Assist with procurement processes to verify new systems are suitable for their intended purpose.
- Microsoft Certification or equivalent relevant experience.
- Proven experience administering Microsoft servers in large-scale environments.
- Expertise in Virtualisation technologies.
- Proficiency in Powershell Administration and Automation.
- Experience in LINUX Administration.
Interested? Please submit your updated CV to Dean Sadler-Parkes at Harvey Nash for immediate consideration.
Cloud and Infrastructure Admin employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud and Infrastructure Admin
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for a Cloud and Infrastructure Admin role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with practical experience. If you can, set up a home lab to play around with cloud technologies and server management. This not only boosts your skills but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
When you land that interview, be ready to showcase your problem-solving skills. Prepare some examples of how you've resolved incidents or improved processes in previous roles. This will show employers that you can deliver customer-focused maintenance and support services.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive about their job search. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Cloud and Infrastructure Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud and Infrastructure Admin role. Highlight your experience with network monitoring tools, server maintenance, and any relevant certifications. We want to see how your skills match what we're looking for!
Showcase Your Experience: When writing your application, don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've managed call workflows or improved system availability. This helps us see the impact you've made in previous roles.
Keep It Professional Yet Engaging: While we love a friendly tone, remember to keep it professional. Use clear language and avoid jargon unless it's relevant. We want to get to know you, but we also need to see that you can communicate effectively in a work environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Harvey Nash
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud infrastructure and server management. Be ready to discuss your hands-on experience with tools like Azure Update Manager and LogicMonitor, as well as your understanding of LAN technologies. This will show that you're not just familiar with the concepts but can apply them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved incidents or managed call workflows in previous roles. Highlight your ability to meet SLA targets and provide customer-focused support. This will demonstrate your proactive approach and commitment to maintaining system availability.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Be prepared to engage with interviewers at all levels, explaining complex technical concepts in a way that's easy to understand. This will help you stand out as someone who can effectively collaborate with both technical teams and non-technical stakeholders.
✨Familiarise Yourself with ITIL Processes
Given the emphasis on ITIL processes in the job description, make sure you understand the best practices and how they apply to IT service management. Be ready to discuss your experience with ITSM tools and how you've implemented these processes in past roles. This will show that you're aligned with industry standards and can contribute to the team's success.