Senior UX Designer (AI Experiences)
?? London (2 Days Onsite per Week)
?? £575/day Inside IR35
?? 6-Month Initial Contract
?? Strong Extension Potential
We're looking for a Senior UX Designer to help shape the future of AI-powered customer experiences within a large, regulated organisation.
This is not a traditional UX role focused on maintaining design systems or optimising existing user journeys. Instead, you'll be helping define how emerging AI capabilities work, behave and interact with customers within a consumer mobile app.
You'll thrive in this role if you enjoy exploring ambiguous problem spaces, creating new interaction patterns and shaping products where there isn't an established playbook to follow.
What You'll Be Doing
Designing AI-powered customer experiences for a consumer mobile application
Defining conversational and assistant-led interactions
Creating intuitive interaction patterns for emerging AI capabilities
Exploring how users discover, access and move between multiple AI-powered experiences
Building prototypes and concepts to test ideas and influence product direction
Translating complex propositions into simple, engaging user experiences
Working closely with Product, Engineering and Research teams to shape future experiences
What We're Looking For
Strong experience as a UX Designer, Product Designer or Interaction Designer
Proven experience designing consumer-facing mobile applications
Excellent interaction design and user experience skills
Strong prototyping capabilities using Figma or similar tools
Experience working in ambiguity and shaping products from discovery through delivery
Systems-thinking mindset with the ability to connect journeys, touchpoints and capabilities into a coherent experience
Strong stakeholder engagement and communication skills
Desirable Experience
Conversational UX or chat-based experiences
AI Assistant, GenAI or LLM-powered products
Agentic AI or multi-agent experiences
Designing new interaction patterns and behaviours
Experience within Financial Services or other regulated industries
This is an exciting opportunity to work at the forefront of AI-enabled product design, helping define how customers interact with emerging technologies in a real-world, consumer-facing environment.
?? Interested? Get in touch for more information.
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TPBN1_UKTJ
UX Designer in Clerkenwell employer: Harvey Nash
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