At a Glance
- Tasks: Lead the design of end-to-end services and simplify complex processes.
- Company: Join a growing digital consultancy with a focus on transformation.
- Benefits: Competitive salary, enhanced pension, private healthcare, and flexible benefits.
- Other info: Hybrid working model with clear progression opportunities.
- Why this job: Shape meaningful services and influence senior stakeholders in a dynamic environment.
- Qualifications: Strong Service Design experience and ability to engage with senior stakeholders.
The predicted salary is between 51750 - 63250 £ per year.
Location: Leeds, Manchester, Birmingham, London, Bristol or Glasgow
Working Pattern: Hybrid (2+ days onsite/client site as required)
Are you an experienced Service Designer who enjoys tackling complex challenges, influencing senior stakeholders, and designing services that deliver meaningful outcomes? We're looking for a Senior Service Designer to join a growing digital consultancy and play a key role in shaping and improving end-to-end services across a range of transformation programmes.
The Role
- Lead the design and evolution of end-to-end services
- Create service blueprints, service maps and value propositions
- Facilitate workshops and align stakeholders around shared goals
- Work closely with multidisciplinary Agile teams
- Simplify complex processes and communicate them through clear visual artefacts
- Build trusted relationships with senior stakeholders and service owners
About You
- Strong Service Design experience across complex environments
- Proven ability to influence and engage senior stakeholders
- Experience working alongside Product Owners and cross-functional teams
- Strong understanding of Agile delivery
- Excellent facilitation, communication and problem-solving skills
- Public Sector experience is desirable
- GDS experience is beneficial but not essential
Competitive salary with clear progression opportunities
Enhanced pension scheme
Private healthcare options
Life assurance and critical illness cover
Flexible benefits package
Electric vehicle salary sacrifice scheme
Senior Service Designer in Cardiff employer: Harvey Nash
Join a leading organisation that values continuous improvement and offers a collaborative work culture, where you will be part of a dedicated team enhancing a complex Dynamics 365 CE and Power Platform environment. With opportunities for professional growth and exposure to enterprise-scale solutions, this role is perfect for those looking to expand their consulting capabilities while working closely with experienced professionals in Birmingham and remotely. Enjoy the flexibility of remote work combined with the chance to make meaningful contributions to a large user base.
