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- Tasks: Drive process improvement and operational efficiency in HR and L&D.
- Company: Join a forward-thinking organisation in Edinburgh.
- Benefits: Competitive daily rate, flexible working, and valuable experience.
- Why this job: Make a real impact by optimising workflows and enhancing processes.
- Qualifications: Experience in process analysis and strong communication skills.
- Other info: 6-month contract with opportunities for professional growth.
The predicted salary is between 30000 - 45000 £ per year.
The Business Process Analyst will drive process improvement and operational efficiency across the People Directorate (HR and L&D). The role focuses on mapping and analysing current processes, identifying inefficiencies, and designing improved workflows. You'll document time, resources, and performance metrics to ensure recommendations are evidence‑based and deliver measurable impact. You will also support the development of an operating model, helping to optimise ways of working across the directorate.
Key Responsibilities
- Map and document HR and L&D processes, identifying duplication, bottlenecks, and pain points
- Analyse current workflows and design optimised, automated, and streamlined processes
- Gather business requirements and translate them into actionable improvements
- Measure process performance and support the creation of KPIs and benchmarks
- Use data and systems to model workflows and support evidence‑based decision‑making
- Collaborate with stakeholders, facilitate workshops, and validate findings
- Communicate insights through clear process maps, diagrams, and reports
- Support change management activities to ensure successful adoption of new processes
- Capture standard operating procedures and contribute to operating model development
- Maintain thorough documentation and provide regular updates to leadership
Please send your CV in for consideration.
Business Process Analyst employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Process Analyst role.
✨Tip Number 2
Prepare for interviews by practising common questions related to process improvement and operational efficiency. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've mapped processes or improved workflows in previous roles. We want to see your evidence-based approach in action, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Process Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Process Analyst role. Highlight your experience with process mapping, analysis, and any relevant tools you've used. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to improve processes and drive efficiency. Use metrics where possible to show the impact of your work – we love numbers!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make sure your insights come across clearly in your written application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harvey Nash
✨Know Your Processes
Before the interview, brush up on common HR and L&D processes. Be ready to discuss how you would map and analyse these workflows, as well as any past experiences where you've identified inefficiencies. This shows you're not just familiar with the role but also proactive in improving processes.
✨Data-Driven Mindset
Since the role involves using data to model workflows, come prepared with examples of how you've used metrics to drive decisions in previous roles. Highlight your experience with KPIs and benchmarks, and be ready to explain how you measure process performance.
✨Collaboration is Key
The job requires working closely with stakeholders, so be sure to share examples of successful collaborations from your past. Discuss how you facilitated workshops or gathered business requirements, showcasing your ability to communicate effectively and validate findings.
✨Visual Communication Skills
As you'll need to communicate insights through process maps and diagrams, consider bringing a portfolio of your work or be ready to describe how you've created clear documentation in the past. This will demonstrate your ability to convey complex information in an understandable way.
