At a Glance
- Tasks: Conduct user research to shape impactful digital services for the public sector.
- Company: Join a high-profile public sector digital programme with a focus on user-centred design.
- Benefits: Remote work, flexible day rate, and the chance to make a real difference.
- Other info: Immediate start with excellent opportunities for professional growth.
- Why this job: Be part of an agile team and advocate for user needs in digital transformation.
- Qualifications: Active SC Clearance and experience in user research on digital projects.
We're looking for an experienced SC Cleared User Researcher to join a high-profile public sector digital programme on an initial 6-month contract. This is an exciting opportunity to work within a multidisciplinary agile team, helping shape user-centred digital services that make a real impact.
The Role
As the User Researcher, you'll be responsible for planning and conducting research that ensures products and services are designed around genuine user needs. You'll collaborate closely with designers, product managers, business analysts and developers to turn research insights into actionable recommendations.
Key Responsibilities
- Plan, design and conduct qualitative and quantitative user research.
- Identify user needs and behaviours through interviews, usability testing, surveys and workshops.
- Analyse research findings and present clear, evidence-based recommendations.
- Work collaboratively within agile delivery teams.
- Advocate for user-centred design throughout the project lifecycle.
- Support service design and product development with ongoing research and insight.
Essential Skills & Experience
- Active SC Clearance (required to start the role).
- Proven experience as a User Researcher on digital transformation programmes.
- Strong understanding of Government Digital Service (GDS) principles and standards.
- Experience planning and facilitating user research sessions.
- Ability to communicate complex findings to a range of stakeholders.
- Experience working within agile, multidisciplinary teams.
- Excellent stakeholder engagement and facilitation skills.
Contract Details
- Contract Length: 6 months
- Start Date: Immediate
- Location: Remote with occasional travel to Leeds
- IR35 Status: Inside IR35
- Day Rate: Negotiable
If you're available to start at short notice and are looking for your next contract opportunity, we'd love to hear from you. Apply now with your latest CV for consideration.
User Researcher (SC) in Bradford employer: Harvey Nash
Join a leading organisation that values continuous improvement and offers a collaborative work culture, where you will be part of a dedicated team enhancing a complex Dynamics 365 CE and Power Platform environment. With opportunities for professional growth and exposure to enterprise-scale solutions, this role is perfect for those looking to expand their consulting capabilities while working closely with experienced professionals in Birmingham and remotely. Enjoy the flexibility of remote work combined with the chance to make meaningful contributions to a large user base.
