At a Glance
- Tasks: Lead user research to shape impactful public sector services through evidence-led design.
- Company: Join a growing digital transformation team in Edinburgh with a collaborative culture.
- Benefits: Competitive salary, hybrid working, and the chance to work on meaningful projects.
- Other info: Flexible salary for exceptional candidates and supportive team atmosphere.
- Why this job: Make a real difference in public services while working with diverse teams.
- Qualifications: Significant user research experience, especially in public sector and Agile environments.
The predicted salary is between 54000 - 66000 £ per year.
Job Description
Senior User Researcher??
Edinburgh (Hybrid: 2 days per week onsite in Leith)?? £60,000 - £70,000 + Benefits??
Permanent The Opportunity We are looking for an experienced Senior User Researcher to join a growing digital transformation team delivering impactful public sector programmes.
This role offers the opportunity to work within multidisciplinary teams, helping shape services through evidence-led research and user-centred design.
You'll collaborate with service designers, product managers, business analysts, delivery managers and technical specialists to ensure services are designed around real user needs.
What You'll Be Doing Leading user research across Discovery, Alpha, Beta and Live phases.
Planning and conducting interviews, usability testing, workshops and contextual research.
Synthesising research findings into actionable insights and recommendations.
Supporting product, service and delivery decisions through evidence-based research.
Working closely with multidisciplinary Agile teams.
Essential Experience Significant experience delivering User Research within digital transformation or service improvement programmes.
Strong Public Sector or Government experience is essential.
Excellent understanding of GDS principles, Service Standards and User-Centred Design.
Experience delivering a range of qualitative research methods.
Strong stakeholder engagement and facilitation skills.
Experience working within multidisciplinary Agile teams.
Understanding of accessibility and inclusive design.
What's on Offer?Salary of £60,000 - £70,000 with flexibility for exceptional candidates.
Hybrid working with 2 days per week onsite in Edinburgh (Leith).
Opportunity to work on meaningful public sector transformation programmes.
Collaborative and supportive team environment.
Two-stage interview process.
If you're a Senior User Researcher with strong Government or Public Sector experience and a passion for delivering user-centred services, we'd love to hear from you.
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Senior User Research in Bonnyrigg employer: Harvey Nash
Join a leading organisation that values continuous improvement and offers a collaborative work culture, where you will be part of a dedicated team enhancing a complex Dynamics 365 CE and Power Platform environment. With opportunities for professional growth and exposure to enterprise-scale solutions, this role is perfect for those looking to expand their consulting capabilities while working closely with experienced professionals in Birmingham and remotely. Enjoy the flexibility of remote work combined with the chance to make meaningful contributions to a large user base.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Research in Bonnyrigg
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Harvey Nash for a Senior User Research, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Harvey Nash before they go live!
We think you need these skills to ace Senior User Research in Bonnyrigg
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior User Research at Harvey Nash, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Harvey Nash does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Harvey Nash. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Harvey Nash.
How to prepare for a job interview at Harvey Nash
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Harvey Nash, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Harvey Nash might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Harvey Nash!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Harvey Nash is looking for.
