At a Glance
- Tasks: Lead D365 CE projects, guiding clients from discovery to go-live.
- Company: Join a growing Microsoft Partner with a collaborative consultancy team.
- Benefits: Flexible work arrangements, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on impactful project delivery and client engagement.
- Why this job: Shape innovative solutions and mentor junior consultants while driving customer success.
- Qualifications: Experience with D365 Sales, Customer Service, and Power Platform required.
The predicted salary is between 51750 - 63250 £ per year.
Permanent - Senior D365 CE Functional Consultant
Microsoft Partner | Birmingham (1-2 days per month onsite)
We're working with a growing Microsoft Partner who are looking to recruit an experienced Senior D365 CE Functional Consultant to join their consultancy team.
In this role, you'll take a lead position in delivering Dynamics 365 Customer Engagement and Power Platform solutions, working closely with customers throughout the full project lifecycle. From discovery workshops and requirements gathering through to solution design, configuration, testing, training and go-live, you'll play a key role in ensuring successful project delivery and customer adoption.
You'll also be responsible for guiding junior consultants, leading customer workshops, supporting pre-sales activities, and helping customers get the most value from their Microsoft investment.
You’ll be responsible for:
- Leading workshops and gathering business requirements from key stakeholders
- Designing, configuring and customising D365 CE and Power Platform solutions
- Producing high-quality functional design and requirements documentation
- Supporting testing, user training and go-live activities
- Advising customers on best practice and driving solution adoption
- Supporting pre-sales activities, demonstrations and solution estimations
- Managing smaller D365 CE implementation projects where required
- Mentoring and developing junior consultants across the team
What we’re looking for:
- Strong knowledge of D365 Sales, Customer Service and/or Marketing
- Experience with the Power Platform, including Power Automate and Power BI
- Excellent stakeholder engagement and workshop facilitation skills
- Confident challenging requirements and providing best-practice guidance
- Previous Microsoft Partner experience would be highly advantageous
This is a fantastic opportunity to join a well-established Microsoft Partner, working on a variety of D365 CE and Power Platform projects while playing a key role in shaping solutions, mentoring others, and influencing customer success.
Senior D365 CE Functional Consultant in Birmingham employer: Harvey Nash
Join a leading organisation that values continuous improvement and offers a collaborative work culture, where you will be part of a dedicated team enhancing a complex Dynamics 365 CE and Power Platform environment. With opportunities for professional growth and exposure to enterprise-scale solutions, this role is perfect for those looking to expand their consulting capabilities while working closely with experienced professionals in Birmingham and remotely. Enjoy the flexibility of remote work combined with the chance to make meaningful contributions to a large user base.