At a Glance
- Tasks: Deliver innovative D365 CE solutions and support the full project lifecycle.
- Company: Join a leading Microsoft Digital Transformation Partner in Birmingham.
- Benefits: Competitive salary with hybrid working options and professional growth opportunities.
- Other info: Collaborative environment with mentorship opportunities for junior consultants.
- Why this job: Make an impact by transforming businesses with cutting-edge technology.
- Qualifications: Experience in D365 CE solutions and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Birmingham (Hybrid Working 1-2 days per month onsite)
Company: Microsoft Digital Transformation Partner
Salary: Competitive (Sponsorship is not provided for this opportunity)
About the Role
My customer is looking for a motivated D365 Functional Consultant to join their growing Microsoft practice in Birmingham. The successful candidate will play a key role in delivering Dynamics 365 Customer Engagement (D365 CE) solutions across a variety of industries and project environments. Working closely with customers, consultants, developers, and stakeholders, you will support the full project lifecycle from requirements gathering and solution design through to deployment, training, and support handover. This role is ideal for someone who can work independently or as part of a wider delivery team while supporting junior colleagues and promoting best practice.
Key Responsibilities
- Deliver D365 CE solutions across all stages of the project lifecycle.
- Run workshops, gather requirements, and analyse business processes.
- Configure and support Dynamics 365 CE solutions aligned to customer needs.
- Produce functional documentation and solution designs.
- Support testing, user training, and customer adoption activities.
- Assist with pre-sales activities including demos and estimations.
- Manage smaller implementation projects, including stakeholder communication and milestone tracking.
- Work collaboratively with functional, technical, and PMO teams to ensure successful project delivery.
- Mentor and support junior consultants and apprentices.
Skills & Experience Required
Essential
- Experience delivering Microsoft Dynamics 365 CE / CRM solutions.
- Strong understanding of D365 CE functionality and implementation methodologies.
- Experience gathering requirements and facilitating workshops.
- Excellent communication and stakeholder management skills.
- Ability to produce clear functional documentation.
- Experience supporting testing, training, and user adoption.
- Ability to work independently and within project teams.
Desirable
- Experience working within a Microsoft Partner environment.
- Experience managing smaller projects or workstreams.
- Microsoft Dynamics 365 and/or Power Platform certifications.
If this sounds like you, please apply directly for consideration.
D365 CE Functional Consultant in Birmingham employer: Harvey Nash
As a leading Microsoft Digital Transformation Partner, we pride ourselves on fostering a collaborative and innovative work culture in Birmingham. Our hybrid working model allows for flexibility while providing ample opportunities for professional growth and mentorship, particularly for those looking to advance their careers in Dynamics 365 solutions. Join us to be part of a dynamic team that values your contributions and supports your development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE Functional Consultant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to D365 CE. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of past projects where you've delivered D365 CE solutions. This will help you stand out and demonstrate your hands-on experience during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace D365 CE Functional Consultant in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with D365 CE solutions and showcases your skills in gathering requirements and facilitating workshops. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention any relevant projects you've worked on.
Showcase Your Communication Skills:Since this role involves a lot of stakeholder management, make sure your application reflects your excellent communication skills. We love candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Harvey Nash
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Customer Engagement. Understand its functionalities and implementation methodologies, as you'll likely be asked to demonstrate your expertise during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Prepare examples from your past experiences where you've gathered requirements, run workshops, or configured D365 CE solutions. This will show your practical understanding of the role.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder management, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with clients and team members in previous projects.
✨Demonstrate Your Team Spirit
Highlight your ability to work both independently and as part of a team. Share examples of how you've mentored junior colleagues or collaborated with cross-functional teams to ensure successful project delivery.
