At a Glance
- Tasks: Manage client accounts, drive digital solutions, and uncover IT project opportunities.
- Company: Dynamic MSP investing in digital innovation and technology solutions.
- Benefits: Uncapped commission, hybrid work model, and ongoing training.
- Other info: Supportive culture focused on collaboration and professional growth.
- Why this job: Join a fast-growing tech business with clear career progression.
- Qualifications: Must have direct MSP experience and strong relationship-building skills.
The predicted salary is between 35000 - 45000 £ per year.
- Business Development/Technical Account Manager (IT Solutions)
- Location: Birmingham City Centre
- Working Pattern: Hybrid - 3 Days Per Week in Office
- Must Have Direct MSP (Managed Service Provider) Experience
The Opportunity
We’re recruiting for an ambitious Digital Sales Solutions Account Manager to join a growing and highly successful MSP.
This is an exciting opportunity to join a business investing heavily in digital innovation, technology solutions, and future growth.
You’ll manage and develop a portfolio of clients, uncover upcoming IT projects, drive adoption of digital solutions, and identify opportunities to grow revenue.
We’re looking for an exceptional people person who thrives on building relationships, creating opportunities, and delivering an outstanding customer experience.
With clear progression opportunities into senior account management and leadership positions, this role is ideal for someone looking to build a long-term career within a fast-growing technology business.
Key Responsibilities
- Manage and grow a portfolio of existing customer accounts.
- Build strong relationships with key stakeholders and become a trusted advisor.
- Identify upcoming IT projects and technology investment opportunities.
- Drive adoption of digital procurement and technology solutions.
- Generate new business opportunities within existing and target accounts.
- Collaborate with internal teams and technology partners to deliver customer solutions.
- Maintain accurate pipeline, forecasting, and CRM records.
- Achieve revenue, profit, and customer engagement targets.
About You
- Direct MSP (Managed Service Provider) experience is essential.
- Proven experience in Account Management, IT Sales, or Business Development.
- Strong relationship-building and stakeholder management skills.
- Commercially minded with a track record of growing customer accounts.
- Confident presenting solutions and engaging with customers at all levels.
- Highly organised with strong attention to detail.
- Proactive, ambitious, and driven to succeed.
- Passionate about technology and digital transformation.
- A genuine people person who enjoys building long-term client relationships and delivering exceptional customer experiences.
- What’s on Offer
- Uncapped commission structure.
- Hybrid working model (3 days per week in Birmingham City Centre office).
- Clear and genuine career progression opportunities into senior account management and leadership roles.
- Ongoing training and professional development.
- Supportive and collaborative culture.
- #J-18808-Ljbffr
Business Development/Technical Account Manager (IT Solutions) in Birmingham employer: Harvey Nash
Join a leading organisation that values continuous improvement and offers a collaborative work culture, where you will be part of a dedicated team enhancing a complex Dynamics 365 CE and Power Platform environment. With opportunities for professional growth and exposure to enterprise-scale solutions, this role is perfect for those looking to expand their consulting capabilities while working closely with experienced professionals in Birmingham and remotely. Enjoy the flexibility of remote work combined with the chance to make meaningful contributions to a large user base.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development/Technical Account Manager (IT Solutions) in Birmingham
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Harvey Nash!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Development/Technical Account Manager (IT Solutions) in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Harvey Nash, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Harvey Nash
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Harvey Nash’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
