VoIP Engineer / Telephony Projects Engineer - Greater Manchester (Hybrid) - Contract (Outside IR35)
We are supporting a public sector organisation who are looking for an experienced VoIP Engineer / Telephony Projects Engineer to lead the migration from their existing 8x8 telephony and contact centre platform to Microsoft Teams Telephony on an initial 3-month contract basis.
Requirements:
- Strong experience delivering VoIP and telephony transformation projects.
- Proven track record of leading migrations from legacy telephony platforms to Microsoft Teams Telephony.
- Experience assessing complex telephony environments and developing migration and rollout strategies.
- Hands-on experience configuring and implementing Microsoft Teams Phone solutions.
- Ability to manage stakeholders across technical and business teams while driving adoption and change.
- Experience working with contact centre and unified communications platforms such as 8x8, Teams Phone or similar technologies.
- Strong understanding of telephony licensing, optimisation and cost reduction initiatives.
Responsibilities:
- Assess the current 8x8 telephony and contact centre estate and identify opportunities for rationalisation and optimisation.
- Develop and deliver the migration strategy from 8x8 to Microsoft Teams Telephony.
- Lead the end-to-end rollout, configuration and implementation of the Teams Telephony solution.
- Review current licensing usage and implement recommendations to reduce unnecessary spend.
- Work closely with technical teams, suppliers and business stakeholders to ensure successful project delivery.
- Provide guidance on best practice VoIP, telephony and unified communications solutions.
If you're an experienced VoIP / Telephony specialist with a strong background delivering Microsoft Teams Telephony migrations and are looking for your next contract opportunity, we'd love to hear from you.
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VoIP Engineer / Telephony Projects Engineer employer: Harvey Nash UK
At Warner Bros. Discovery, we pride ourselves on being an exceptional employer that fosters creativity and innovation in a vibrant work culture. As a Distribution Operations Engineer, you will be part of a dynamic team that supports iconic sports brands and engages millions across Europe, with ample opportunities for professional growth and development. Our thoughtfully curated benefits and commitment to celebrating our employees ensure that you can thrive in an environment where your contributions truly matter.
