D365 Implementation Manager (Dynamics 365 FO & CE)
Salary: £85,000 + 10% Project Completion Bonus
Contract: 12-Month Fixed-Term Contract
Location: UK-Based with Bath as the Home Office
Travel: Fortnightly travel to France (Gennevilliers area)
Benefits: Up to 9% Matched Pension, Health Insurance Options
The Opportunity
We are looking for an experienced D365 Implementation Manager to lead the successful deployment of Microsoft Dynamics 365 Finance & Operations (FO) and Customer Engagement (CE) across international sites.
This role sits at the heart of programme delivery and site execution, ensuring implementation plans are translated into successful go-lives, operational readiness, and business adoption. You will take ownership of deployment planning, cutover activities, stakeholder coordination, risk management, and post-go-live support while working closely with business and programme teams across the UK and France.
This opportunity would suit a hands-on implementation professional who is fluent in French and comfortable travelling regularly to support site deployments.
Key Responsibilities
- Develop and maintain detailed implementation plans tailored to site-specific operational requirements.
- Coordinate all site-level deployment activities across Production, Supply Chain, Engineering, Quality, HR, Finance, and Contracts.
- Lead cutover planning, including resource planning, deployment runbooks, and cutover checklists.
- Drive technical and operational readiness, ensuring key dependencies are identified and resolved.
- Act as the primary link between central programme teams and local business stakeholders.
- Coordinate testing, business scenario validation, and legacy system transition activities.
- Manage site-level RAID logs, escalating risks and issues where required.
- Support governance activities including readiness reviews, go/no-go decisions, Early Life Support (ELS), and stabilisation planning.
- Support user adoption through local communications, training coordination, and knowledge transfer activities.
- Monitor implementation KPIs and deployment performance metrics.
- Capture lessons learned and contribute to continuous improvement across future deployments.
Essential Experience
- Proven experience delivering enterprise-wide ERP or business application implementations.
- Strong knowledge of Dynamics 365 Finance & Operations (FO) and ideally Dynamics 365 Customer Engagement (CE).
- Experience delivering ERP implementations within engineering, manufacturing, or complex operational environments.
- Ability to manage large, complex projects with multiple workstreams and stakeholders.
- Strong understanding of project management methodologies, governance, risk, and change control.
- PMI, PRINCE2, or equivalent project management qualification.
- Fluent French speaker.
- Able to travel regularly to France.
Personal Attributes
- Self-motivated with a strong commitment to delivery.
- Hands-on approach with the ability to lead from the front.
- Excellent stakeholder management and influencing skills.
- Strong organisational and problem-solving capabilities.
- Ability to work effectively across multiple business functions and cultures.
Package
- £85,000 Salary
- 12-Month FTC
- 10% Completion Bonus
- Up to 9% Matched Pension
- Health Insurance Options
- UK-Based with Bath Home Office
- Regular Travel to France
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D365 Implementation Manager - Bath employer: Harvey Nash UK
At Warner Bros. Discovery, we pride ourselves on being an exceptional employer that fosters creativity and innovation in a vibrant work culture. As a Distribution Operations Engineer, you will be part of a dynamic team that supports iconic sports brands and engages millions across Europe, with ample opportunities for professional growth and development. Our thoughtfully curated benefits and commitment to celebrating our employees ensure that you can thrive in an environment where your contributions truly matter.
