At a Glance
- Tasks: Lead and deliver engaging training for a major correspondence management project.
- Company: Dynamic public sector client focused on modernising communication processes.
- Benefits: Competitive day rate, hybrid work model, and opportunity to make a real impact.
- Other info: Join a collaborative team with a focus on meaningful change.
- Why this job: Shape the future of correspondence management while enhancing your training skills.
- Qualifications: Experience in training delivery and excellent communication skills required.
6 Month Contract | Hybrid, Edinburgh 2 days pw | Starting ASAP Day Rate: £DOE
About the Role:
Harvey Nash's Pub Sec client is looking for a Training Support Manager to work on the ongoing Correspondence Management System (CMS) project within the Correspondence Improvement Project (CIP). CIP aims to modernise and improve the way correspondence is managed across the business and partner organisations. A key outcome of this project is to support more consistent processes, improved transparency and reporting, and a more sustainable service model for handling correspondence, including Freedom of Information requests (FOIs), Parliamentary Questions and Ministerial and general correspondence.
Responsibilities:
- Support the implementation of the training plan for the CMS.
- Prepare, create, and deliver creative training communications/products and multi-media materials ensuring content is relevant and effective for diverse learning styles and varied audiences.
- Work with the wider CIP delivery team to proactively shape and lead training activity to inform communications and engagement events.
- Work with the wider delivery team, such as Business Analysts and Change Management colleagues to coordinate and deliver relevant training, awareness and business process activity.
- Measure uptake and engagement with training for the CMS training in line with required.
Essential Skills & Experience:
- Experience of providing training products in multiple formats at pace.
- Experience of training delivery on large projects resulting in significant change for business area/organisation.
- Excellent written, verbal and digital literacy skills.
Desirable Qualifications:
- Training qualification.
- Cultural awareness and ability to adapt sensitively.
- Public sector service delivery and change management.
This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland.
Training Support Manager employer: Harvey Nash Plc
Harvey Nash Plc is an exceptional employer that champions innovation and collaboration in the North East, offering a dynamic work culture where your leadership can truly make an impact. With a competitive salary package, including a generous bonus structure and a hybrid working model, employees are empowered to thrive both professionally and personally. The company prioritises employee growth through continuous learning opportunities and a commitment to modern engineering practices, making it an ideal place for those looking to advance their careers in technology delivery.
