At a Glance
- Tasks: Architect and govern the ServiceNow platform for a global automotive organisation.
- Company: Join a leading global automotive organisation focused on digital innovation.
- Benefits: Competitive salary, remote work, and opportunities for long-term strategic influence.
- Other info: Collaborate with senior IT leaders and drive impactful digital transformation.
- Why this job: Shape the future of ServiceNow at an enterprise level with high visibility.
- Qualifications: Proven experience as a ServiceNow Architect in large organisations.
The predicted salary is between 70000 - 90000 £ per year.
A global Automotive organisation is continuing to scale ServiceNow as a core enterprise platform underpinning IT, engineering, manufacturing and corporate services. To support this growth, we are seeking a ServiceNow Platform Architect to define and govern how ServiceNow is designed, extended and operated across a complex, multi-region environment. This is a senior architectural role with responsibility for ensuring ServiceNow remains scalable, secure, compliant and aligned to enterprise architecture principles, while supporting ongoing digital transformation at global scale.
As ServiceNow Platform Architect, you will act as the design authority for the ServiceNow platform, setting architectural standards, guardrails and patterns that shape all current and future implementations. You will sit above individual projects and delivery teams, focusing on platform-wide architecture, governance and long-term sustainability, working closely with Enterprise Architecture, Security, Cloud and senior IT leadership. This role is ideal for someone with deep ServiceNow knowledge who wants to operate at an enterprise, cross-domain architectural level rather than purely hands‑on delivery.
Key Responsibilities- Define and maintain the ServiceNow platform architecture, ensuring consistency across modules, regions and business units.
- Establish and enforce architectural standards and best practice, covering:
- Configuration vs customisation
- Data models and CMDB architecture
- Integration and interface patterns
- Security and access models
- Act as platform design authority, reviewing and approving solution designs and major technical decisions.
- Shape instance strategy, release management approach and upgrade readiness for a global user base.
- Ensure ServiceNow architecture aligns with:
- Enterprise Architecture principles
- Cloud and integration strategies
- Cyber security and compliance requirements
- Support platform scalability, performance and resilience as adoption grows.
- Collaborate with Systems Integrators and internal delivery teams to ensure consistent architectural quality.
- Provide senior‑level technical guidance and escalation for complex platform decisions.
- Work closely with Enterprise Architects to align ServiceNow with broader technology strategy.
- Partner with Security, Infrastructure and Integration teams to maintain platform integrity.
- Engage with senior IT and business stakeholders to translate enterprise needs into architectural outcomes.
- Influence global stakeholders while balancing regional requirements with enterprise consistency.
- Proven experience operating as a ServiceNow Platform or Technical Architect in a large organisation.
- Strong understanding of ServiceNow architectural concepts, including:
- Multi-module platform design
- CMDB and data governance
- Integrations and enterprise interfaces
- Experience working within complex, global environments.
- Ability to operate strategically while still retaining technical credibility.
- Strong decision‑making and stakeholder influence skills.
- Experience in automotive, manufacturing or engineering‑led enterprises.
- Exposure to multiple ServiceNow product suites (eg ITSM, ITOM, HRSD, CSM, SecOps).
- Familiarity with enterprise architecture frameworks and governance models.
- Architect a globally scaled ServiceNow platform at enterprise level.
- High visibility and influence across technology and business leadership.
- Long‑term strategic role rather than project‑centric delivery.
- Join an organisation investing heavily in digital innovation and transformation.
Servicenow Platform Architect in England employer: Harvey Nash Plc
Join a leading global automotive organisation that prioritises innovation and digital transformation, offering a dynamic work culture where your expertise as a ServiceNow Platform Architect will shape the future of enterprise architecture. With competitive salaries, a commitment to employee growth, and the opportunity to influence technology at a global scale, this role provides a unique chance to work in a collaborative environment that values strategic thinking and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Servicenow Platform Architect in England
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the game. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
Don’t just tell them what you can do; show them! Create a portfolio or a presentation that highlights your ServiceNow expertise and architectural insights. This will help you stand out and demonstrate your value right off the bat.
✨Ace the Interview
Prepare for those tricky questions by practising your responses to common interview scenarios. Think about how your experience aligns with their needs, especially around scalability and governance in ServiceNow. Confidence is key!
✨Apply Through Us!
We’ve got your back! Apply through our website to make sure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Servicenow Platform Architect in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Platform Architect role. Highlight your experience with architectural standards and governance, and don’t forget to mention any relevant projects that showcase your skills in a global environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your deep knowledge of ServiceNow and how you can contribute to the ongoing digital transformation at a global scale.
Showcase Your Stakeholder Engagement Skills:In your application, emphasise your ability to engage with senior IT and business stakeholders. Share examples of how you've influenced decisions and aligned technology strategies in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to see your application and get you into the process quickly!
How to prepare for a job interview at Harvey Nash Plc
✨Know Your ServiceNow Inside Out
Make sure you have a deep understanding of ServiceNow architectural concepts. Brush up on multi-module platform design, CMDB governance, and integration patterns. Being able to discuss these topics confidently will show that you're not just familiar with the platform but can also operate strategically at an enterprise level.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your decision-making skills and stakeholder influence. Think about past experiences where you had to enforce architectural standards or manage complex integrations. Prepare specific examples that highlight your ability to balance regional requirements with enterprise consistency.
✨Understand the Bigger Picture
Familiarise yourself with the broader technology strategy of the organisation. Research how ServiceNow fits into their digital transformation goals and be ready to discuss how you can contribute to this vision. This shows that you’re not just focused on the technical side but also understand the strategic implications of your role.
✨Engage with Stakeholders
Be prepared to talk about your experience in engaging with senior IT and business stakeholders. Highlight how you've translated enterprise needs into architectural outcomes in the past. Demonstrating your ability to communicate effectively with various teams will be key in showcasing your fit for this senior role.
