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For Companies At a Glance
- Tasks: Support and maintain key business applications, troubleshoot issues, and ensure data accuracy.
- Company: Join a market-leading organisation with a collaborative and supportive culture.
- Benefits: Hybrid work model, excellent benefits, and opportunities for professional growth.
- Why this job: Be part of a dynamic team solving real problems and enhancing business systems.
- Qualifications: 3+ years in application support, strong analytical skills, and experience with SQL.
- Other info: Work closely with finance teams and enjoy a service-focused environment.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity
We are supporting a market leading organisation looking to recruit an Application Support Analyst on an 18-month fixed-term contract. You will join a supportive, collaborative environment where you will work closely with the finance function, ensuring key business systems run smoothly and data remains accurate and reliable.
The Role
In this role, you will be responsible for supporting and maintaining several third-party applications used across the business. You will help troubleshoot issues, carry out testing and make sure that reporting and data flows are running as they should. You will work with stakeholders in the finance team (finance experience not required), helping them get the most out of the systems and ensuring problems are resolved quickly. This role suits someone who enjoys problem-solving, understands how systems behave and is comfortable working with data.
Responsibilities
- Providing day-to-day support for corporate systems and third-party applications
- Investigating incidents, analysing root causes and identifying fixes or workarounds
- Working with stakeholders to understand issues and priorities
- Supporting testing across new releases, upgrades and patches
- Ensuring data quality and reporting outputs are accurate and dependable
- Producing reports and working with datasets to support business needs
- Using SQL tools to query, validate and analyse data
Qualifications
- 3+ years' experience in an application support or systems support role
- Strong analytical skills and a problem-solving mindset
- Experience working with C# is preferred
- Confident using SQL Management Studio; SQL Server experience is highly beneficial
- Comfortable working with data and producing reports
- Service-focused approach with the ability to work proactively
- Experience supporting users and liaising with business stakeholders
Tech & Tools
- Microsoft technology stack
- SQL Server/SQL Management Studio
- Third-party applications used across corporate and finance teams
This will be a Hybrid opportunity, with requirements of being in the office one day per week and comes with excellent benefits. If this role sounds like a great opportunity, Apply Now!
Application Support Analyst employer: Harvey Nash Plc
Contact Detail:
Harvey Nash Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to application support. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled issues in previous roles. This will demonstrate your analytical mindset and ability to handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Application Support Analyst. Highlight your experience with third-party applications, SQL, and any troubleshooting you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your problem-solving mindset can benefit our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Analytical Skills: Since this role involves a lot of data handling, make sure to mention specific examples where you've used your analytical skills. Whether it's through SQL queries or producing reports, we want to know how you tackle data challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Harvey Nash Plc
✨Know Your Tech
Make sure you brush up on your SQL skills and get familiar with the Microsoft technology stack. Be ready to discuss how you've used these tools in past roles, as they'll likely ask you about your experience with SQL Management Studio and any third-party applications you've supported.
✨Problem-Solving Scenarios
Prepare for questions that test your analytical skills and problem-solving mindset. Think of specific examples where you've troubleshot issues or identified fixes in previous roles. This will show them you can handle the responsibilities of the Application Support Analyst role.
✨Stakeholder Engagement
Since you'll be working closely with the finance team, think about how you can demonstrate your ability to communicate effectively with stakeholders. Prepare examples of how you've collaborated with others to resolve issues or improve processes in the past.
✨Show Your Service Focus
Highlight your service-oriented approach during the interview. Be ready to discuss how you've proactively supported users and ensured data quality in your previous roles. This will help convey that you're not just technically skilled but also committed to helping others succeed.
