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For Companies At a Glance
- Tasks: Lead the design and deployment of Dynamics 365 CE modules to enhance customer experience.
- Company: A top IT recruitment firm with a focus on innovation and growth.
- Benefits: Attractive salary up to £65,000, hybrid work model, and career advancement opportunities.
- Why this job: Join a dynamic team and make a real impact in customer service solutions.
- Qualifications: Strong expertise in customer service solutions and Dynamics 365 CE experience.
- Other info: Exciting role based in Burton upon Trent with a collaborative work culture.
The predicted salary is between 39000 - 65000 £ per year.
A leading IT recruitment firm seeks a Dynamics 365 Customer Engagement Functional Consultant for a hybrid role based in Burton upon Trent. The successful candidate will have strong expertise in customer service solutions and experience with Dynamics 365 CE.
Responsibilities include:
- Leading functional design and deployment of modules
- Enhancing customer experience with advanced tools
The salary can reach up to £65,000 per year, making it a lucrative opportunity for skilled professionals.
Dynamics 365 CE | Customer Service & Omnichannel Lead in Burton upon Trent employer: Harvey Nash IT Recruitment UK
Contact Detail:
Harvey Nash IT Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE | Customer Service & Omnichannel Lead in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT recruitment space, especially those who know about Dynamics 365. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your expertise in customer service solutions and Dynamics 365 CE. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer engagement and omnichannel strategies. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles that you won’t find anywhere else.
We think you need these skills to ace Dynamics 365 CE | Customer Service & Omnichannel Lead in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 CE and customer service solutions. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service & Omnichannel Lead position. Share specific examples of how you've enhanced customer experiences in the past.
Showcase Your Expertise: In your application, emphasise your functional design and deployment experience. We’re looking for someone who can lead and innovate, so make sure to highlight any advanced tools or techniques you’ve used.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Harvey Nash IT Recruitment UK
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE, especially the customer service solutions. Be ready to discuss specific modules you've worked with and how you've enhanced customer experiences using these tools.
✨Showcase Your Functional Design Skills
Prepare examples of past projects where you led the functional design and deployment of Dynamics 365 modules. Highlight your approach to problem-solving and how you tailored solutions to meet client needs.
✨Understand Omnichannel Strategies
Familiarise yourself with omnichannel customer service strategies. Be prepared to discuss how you can leverage Dynamics 365 to create seamless customer interactions across various channels.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current challenges with customer engagement and how they envision the future of their customer service solutions.
