At a Glance
- Tasks: Conduct user research to enhance digital health services and engage with patients.
- Company: Join a major public sector health programme in the Central Belt of Scotland.
- Benefits: Competitive pay, potential extensions, and the chance to make a real difference.
- Other info: Work in an Agile team and enjoy opportunities for professional growth.
- Why this job: Shape impactful digital services that improve healthcare outcomes for everyone.
- Qualifications: Experience in user research within the public health sector and strong research skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced User Researcher to join a major public sector health programme, helping to shape and improve digital services through user‑centred design. Working within an Agile multidisciplinary team, you will plan and deliver user research activities, engage with patients and healthcare professionals, and translate insights into actionable recommendations that inform service design and digital delivery.
Key Requirements:
- Proven User Research experience within the public sector.
- Experience working on health sector digital transformation programmes.
- Strong qualitative and quantitative research skills, including interviews, workshops, usability testing, and surveys.
- Experience working within Agile delivery teams alongside Service Designers, Product Managers, Business Analysts, and Developers.
- Ability to communicate insights clearly and influence stakeholders.
Desirable:
- GDS and accessibility experience.
- Knowledge of healthcare systems and patient‑facing digital services.
This is an excellent opportunity to contribute to the delivery of impactful digital services that improve outcomes across the health sector.
User Researcher (Public Sector Health) employer: Harvey Nash Group
As a User Researcher in the Central Belt of Scotland, you will be part of a dynamic public sector health programme that prioritises user-centred design and innovation. Our collaborative work culture fosters professional growth through continuous learning and engagement with diverse stakeholders, ensuring your contributions directly enhance digital services for patients and healthcare professionals alike. Join us to make a meaningful impact in the health sector while enjoying the benefits of a supportive team environment and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher (Public Sector Health)
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Harvey Nash Group before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Harvey Nash Group. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Harvey Nash Group you’re ready to step in and make an immediate impact!
We think you need these skills to ace User Researcher (Public Sector Health)
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the User Researcher (Public Sector Health) at Harvey Nash Group, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Harvey Nash Group.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Harvey Nash Group. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Harvey Nash Group
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Harvey Nash Group.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
