User Content Designer

User Content Designer

Full-Time 54000 - 66000 £ / year (est.) Home office (partial)
Harvey Nash Group

At a Glance

  • Tasks: Lead content design for impactful public services and collaborate with diverse teams.
  • Company: Join a growing User-Centred Design team in a dynamic public sector environment.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
  • Other info: Work within a supportive UCD community focused on accessibility and inclusion.
  • Why this job: Make a real difference by shaping user-friendly digital services that matter.
  • Qualifications: Experience as a Senior Content Designer with strong public sector background.

The predicted salary is between 54000 - 66000 £ per year.

  • Senior Content Designer
  • Edinburgh (Hybrid) | £60,000 - £70,000 + Benefits | Permanent

Are you an experienced Content Designer with a passion for creating clear, accessible and user-centred public services?

We're looking for a

Senior Content Designer to join a growing User-Centred Design team delivering complex digital transformation programmes across the public sector.

You'll work within multidisciplinary agile teams alongside User Researchers, Service Designers, Product Managers, Business Analysts and Technical Specialists to shape services that make a real difference to users.

  • What You'll Be Doing
  • Leading content design activities across digital transformation projects.
  • Translating complex policy, legal and operational information into clear, actionable content.
  • Designing and improving content across end-to-end service journeys.
  • Creating and iterating content for forms, guidance, notifications and digital services.
  • Working closely with multidisciplinary teams to ensure evidence-led decision making.
  • Championing accessibility, inclusion and plain English principles.

What We're Looking For

  • Experience working as a Senior Content Designer within multidisciplinary teams.
  • Strong Public Sector or Government experience (essential).
  • Experience working to GDS standards.
  • Strong understanding of User-Centred Design and accessibility best practice.
  • Experience delivering Discovery and Alpha phase projects.
  • Ability to manage stakeholders and influence content decisions using evidence and user insight.

If you're looking for an opportunity to work on meaningful public sector services while collaborating with a highly regarded UCD community, we'd love to hear from you.

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User Content Designer employer: Harvey Nash Group

Join a leading Financial Services firm in London that prioritises innovation and security, offering a dynamic work culture where your expertise in information security and IT risk management will be valued. With a strong commitment to employee development, you will have access to continuous learning opportunities and the chance to lead high-performing teams in a collaborative environment. Enjoy competitive benefits and the unique advantage of working in one of the world's financial capitals, where your contributions will make a significant impact.

Harvey Nash Group

Contact Details:

Harvey Nash Group Recruitment Team

We think you need these skills to ace User Content Designer

Content Design
User-Centred Design
Accessibility Best Practices
GDS Standards
Stakeholder Management
Evidence-Led Decision Making
Public Sector Experience