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- Tasks: Join a dynamic team to design, implement, and maintain the ServiceNow platform.
- Company: Harvey Nash's client, a leading player in the private sector.
- Benefits: Competitive day rate up to £500, with training and support provided.
- Why this job: Make a real impact on key customer projects while enhancing your tech skills.
- Qualifications: ServiceNow Administrator certification and a passion for learning new technologies.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Harvey Nash's Client are looking to bring in a contract DevOps engineer. You will be a member of a small multifunctional team and will be given the training and support needed to allow you to be involved in the design, implement, and maintain the stability and usability of the ServiceNow platform solution. This includes performing application maintenance, managing support for incidents related to ServiceNow applications and contributing to ServiceNow software releases by delivering configuration tasks and features.
Responsibilities:
- Provides proactive administration, management, design, implementation, services and support for complete ServiceNow platform and solution.
- Provide technical advice in numerous areas of the business including deliveries in key Customer projects.
- Manages and resolves request & incidents against ServiceNow applications.
- Performs routine maintenance to include performance monitoring and error identification/remediation, as well as participating in ServiceNow upgrade planning and execution.
- Install and manage server/s and client endpoint installation and manage integrations with multiple systems of record.
- Design and implementation technical capability and governance, including writing required process documentation.
Skills & Experience Required:
- Certification as a ServiceNow Administrator (or similar), and a willingness to learn and adopt new technology skillsets.
- Working knowledge of ITIL framework.
- Strong working knowledge of ServiceNow components such as IT Service Management, IT Operations Management, Workflow Management, Orchestration, Discovery and Service Mapping, and ServiceNow configurations which involves various modules and third-party integrations such as Azure / Active Directory.
- Good understanding of IT Infrastructure - including servers, OS, networking, security, protocols and IIS.
- Strong customer service skills, excellent communication skills (written and oral) and a team player.
ServiceNow DevOps employer: Harvey Nash Group
Contact Detail:
Harvey Nash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow DevOps
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join online forums. The more people you know, the better your chances of landing that ServiceNow DevOps gig.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your ServiceNow projects and configurations. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common DevOps scenarios and ServiceNow functionalities. Practice explaining your thought process and problem-solving skills, as this will help you shine during technical interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace ServiceNow DevOps
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow DevOps role. Highlight your relevant experience and skills that match the job description, especially your knowledge of ITIL and ServiceNow components.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past work with ServiceNow or similar technologies, and show your enthusiasm for joining our team.
Show Off Your Technical Skills: Don’t shy away from showcasing your technical skills in your application. Mention any certifications you have, like ServiceNow Administrator, and detail your experience with integrations and IT infrastructure.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harvey Nash Group
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow components like IT Service Management and IT Operations Management. Be ready to discuss how you've used these in past roles or projects, as this will show your practical experience and understanding of the platform.
✨Show Off Your ITIL Knowledge
Since a working knowledge of the ITIL framework is required, be prepared to talk about how you've applied ITIL principles in your previous work. Think of specific examples where you improved processes or resolved incidents effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss scenarios where you've managed and resolved requests or incidents related to ServiceNow applications. Highlight your approach to troubleshooting and how you ensure stability and usability in your solutions.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and technical knowledge.