Service Designer - Public Sector Transformation (Hybrid)

Service Designer - Public Sector Transformation (Hybrid)

Temporary 30000 - 35000 £ / year (est.) Home office (partial)
Harvey Nash Group

At a Glance

  • Tasks: Enhance customer journeys and create service blueprints for a high-profile transformation programme.
  • Company: Harvey Nash Group, a leader in public sector transformation.
  • Benefits: Competitive day rates, hybrid work model, and opportunity to make a real impact.
  • Other info: 12-week assignment with potential for future opportunities.
  • Why this job: Join a dynamic team and shape user-centred design in the public sector.
  • Qualifications: Strong experience in Service Design and agile teamwork skills.

The predicted salary is between 30000 - 35000 £ per year.

Harvey Nash Group is recruiting a Service Designer for a 12-week assignment in the United Kingdom, offering day rates between £300 and £350. You'll support a high-profile transformation programme to enhance customer journeys and embed user-centred design.

The role requires strong experience in Service Design, the ability to create journey maps and service blueprints, and work in agile teams. This position offers a hybrid work model, primarily based in Edinburgh or Glasgow.

Service Designer - Public Sector Transformation (Hybrid) employer: Harvey Nash Group

Harvey Nash Group is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to professional development opportunities while working on impactful projects in the public sector. The hybrid model allows for flexibility, making it easier to balance work and personal life, all while contributing to meaningful transformation initiatives in vibrant cities like Edinburgh and Glasgow.

Harvey Nash Group

Contact Details:

Harvey Nash Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Designer - Public Sector Transformation (Hybrid)

Tap into Consulting Networks

Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Harvey Nash Group. Don’t underestimate word-of-mouth – it’s massive in our field!

Show Off Your Skills in Real-Time

As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!

Check for Temporary Roles on Niche Job Boards

Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Harvey Nash Group.

Leverage University and Alumni Resources

If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Harvey Nash Group.

We think you need these skills to ace Service Designer - Public Sector Transformation (Hybrid)

Service Design
User-Centred Design
Journey Mapping
Service Blueprints
Agile Methodologies
Customer Journey Enhancement
Collaboration Skills

Some tips for your application 🫡

Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!

Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.

Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Harvey Nash Group and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.

Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.

How to prepare for a job interview at Harvey Nash Group

Prepare for Case Studies

In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Harvey Nash Group will want to see.

Show Off Your Problem-Solving Skills

You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Harvey Nash Group.

Highlight Your Adaptability

Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Harvey Nash Group.

Be Ready to Discuss Cultural Fit

Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Harvey Nash Group. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.