Senior Conversational AI Designer - Shape Next-Gen CX

Senior Conversational AI Designer - Shape Next-Gen CX

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
Harvey Nash Group

At a Glance

  • Tasks: Design and shape next-gen conversational models for chat and voice interactions.
  • Company: Join a flagship UK bank with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborate with cross-functional teams in a dynamic financial services environment.
  • Why this job: Be at the forefront of AI technology and transform customer experiences.
  • Qualifications: Experience in conversational design and a passion for generative AI.

The predicted salary is between 63000 - 77000 Β£ per year.

Harvey Nash Group is seeking a seasoned Conversational Designer for a flagship UK bank.

You will shape customer-facing conversational models and drive the strategy for chat and voice interactions.

The role emphasizes hands-on work with generative AI and real-world model behaviour shaping customer experiences.

Joining a priority function, you will define best practices, lead cross-functional teams, and influence the direction of a ground-up initiative in a regulated financial services environment.

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Senior Conversational AI Designer - Shape Next-Gen CX employer: Harvey Nash Group

Harvey Nash Group is an exceptional employer that values innovation and collaboration, offering a dynamic remote work environment where GCP Infrastructure Engineers can thrive. With a strong focus on employee growth, we provide opportunities for professional development and encourage a culture of continuous learning, ensuring that our team members are equipped with the latest skills in cloud technology. Join us to be part of a forward-thinking company that prioritises your career advancement while delivering impactful solutions in the cloud space.

Harvey Nash Group

Contact Details:

Harvey Nash Group Recruitment Team

We think you need these skills to ace Senior Conversational AI Designer - Shape Next-Gen CX

Conversational Design
Generative AI
Customer Experience Strategy
Chat and Voice Interaction Design
Best Practices Definition
Cross-Functional Team Leadership
Influencing Skills