Harvey Nash Group is seeking a seasoned Conversational Designer for a flagship UK bank. You will shape customer-facing conversational models and drive the strategy for chat and voice interactions. The role emphasizes hands-on work with generative AI and real-world model behaviour shaping customer experiences.
Joining a priority function, you will define best practices, lead cross-functional teams, and influence the direction of a ground-up initiative in a regulated financial services environment.
#J-18808-LjbffrSenior Conversational AI Designer - Shape Next-Gen CX employer: Harvey Nash Group
Join a leading Financial Services firm in London that prioritises innovation and security, offering a dynamic work culture where your expertise in information security and IT risk management will be valued. With a strong commitment to employee development, you will have access to continuous learning opportunities and the chance to lead high-performing teams in a collaborative environment. Enjoy competitive benefits and the unique advantage of working in one of the world's financial capitals, where your contributions will make a significant impact.
