Remote ITSM Transformation Analyst

Remote ITSM Transformation Analyst

Full-Time 63000 - 77000 Β£ / year (est.) Working from home possible
Harvey Nash Group

At a Glance

  • Tasks: Assess ITSM maturity and guide transformation for a leading insurance client.
  • Company: Harvey Nash Group, a dynamic player in the tech recruitment space.
  • Benefits: Fully remote role with flexible working hours and competitive pay.
  • Other info: Initial 4.5 month contract with potential for extension.
  • Why this job: Make a real impact by transforming IT service management processes.
  • Qualifications: Experience in ITSM and knowledge of ServiceNow is essential.

The predicted salary is between 63000 - 77000 Β£ per year.

Harvey Nash Group in the United Kingdom is seeking a fully remote ITSM transformation specialist for an insurance client on an initial 4.5 month contract.

The role involves assessing ERGO's ITSM maturity and guiding the transition to the global guideline and target state.

You will oversee the setup for Service Now discovery, manage training and knowledge enablement, and ensure teams understand the group processes.

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Remote ITSM Transformation Analyst employer: Harvey Nash Group

Join a leading Financial Services firm in London that prioritises innovation and security, offering a dynamic work culture where your expertise in information security and IT risk management will be valued. With a strong commitment to employee development, you will have access to continuous learning opportunities and the chance to lead high-performing teams in a collaborative environment. Enjoy competitive benefits and the unique advantage of working in one of the world's financial capitals, where your contributions will make a significant impact.

Harvey Nash Group

Contact Details:

Harvey Nash Group Recruitment Team

We think you need these skills to ace Remote ITSM Transformation Analyst

ITSM Maturity Assessment
ServiceNow Discovery
Training and Knowledge Enablement
Process Understanding
Transformation Management
Stakeholder Engagement
Project Coordination