At a Glance
- Tasks: Manage cloud infrastructure, resolve incidents, and ensure system availability.
- Company: Prominent client in Northumberland offering hybrid working.
- Benefits: Salary up to £39,000, flexible work environment, and career growth.
- Other info: Opportunity to work with advanced technologies and collaborate with third-party vendors.
- Why this job: Join a dynamic team and make a real impact on cloud services.
- Qualifications: Experience with Microsoft servers, network monitoring tools, and ITIL processes.
The predicted salary is between 39000 - 39000 € per year.
Cloud and Infrastructure Administrator needed in Northumberland for a prominent client. The role reports to the Cloud and Infrastructure Manager, delivering customer-focused maintenance and support services, resolving incidents promptly within SLAs, ensuring system availability, and providing technical guidance for trust projects.
Key skills and responsibilities:
- Manage call workflows to guarantee consistent achievement of SLA targets by the team.
- Experience using network monitoring tools such as LogicMonitor or SolarWinds.
- Hands-on experience with physical server maintenance and support.
- Experience with patch management solutions including Azure Update Manager and Azure ARC.
- Good understanding of LAN technologies.
- Plan and coordinate server upgrades, ensuring seamless integration into the existing infrastructure.
- Support the installation and configuration of new servers in collaboration with third-party suppliers.
- Assist with the implementation of new network links alongside suppliers and project stakeholders.
- Manage the installation and upgrade of LAN/WAN network connectivity across multiple sites.
- Strong knowledge of Microsoft Office applications.
- Experience working with advanced ITIL processes and best practices.
- Experience using ITSM tools and managing ITSM processes.
- Excellent communication skills with the ability to engage effectively with users at all levels of the organisation.
- Deliver IT Infrastructure services at performance levels that align with established service standards.
- Collaborate with third-party vendors to ensure adherence to standards, Trust Security Policy, ISO27001 requirements, and KPI benchmarks.
- Assist with procurement processes to verify new systems are suitable for their intended purpose.
- Microsoft Certification or equivalent relevant experience.
- Proven experience administering Microsoft servers in large-scale environments.
- Expertise in Virtualisation technologies.
- Proficiency in Powershell Administration and Automation.
- Experience in LINUX Administration.
Cloud and Infrastructure Admin in North East employer: Harvey Nash Group
Join a leading organisation in Northumberland as a Cloud and Infrastructure Administrator, where you will thrive in a supportive work culture that prioritises employee growth and development. With hybrid working options and a competitive salary of up to £39,000, you will have the opportunity to enhance your technical skills while contributing to impactful projects. Our commitment to excellence ensures that you will be part of a team that values collaboration, innovation, and adherence to industry standards.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud and Infrastructure Admin in North East
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local meetups or online webinars related to cloud and infrastructure. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your expertise in cloud technologies and server management. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for Cloud and Infrastructure Admin roles and practice your responses. Be ready to discuss your experience with tools like LogicMonitor or Azure Update Manager, as well as your approach to incident resolution.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Cloud and Infrastructure Admin in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud and Infrastructure Admin role. Highlight your experience with network monitoring tools, server maintenance, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your hands-on experience with Microsoft servers and virtualisation technologies.
Show Off Your Communication Skills:Since this role involves engaging with users at all levels, make sure to showcase your communication skills in your application. We love candidates who can convey technical information clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Harvey Nash Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud infrastructure and the specific tools mentioned in the job description, like LogicMonitor or SolarWinds. Be ready to discuss your hands-on experience with server maintenance and patch management solutions, as this will show you're not just familiar with the theory but can apply it practically.
✨Demonstrate Your Problem-Solving Skills
Prepare to share examples of how you've resolved incidents within SLAs in previous roles. Think of specific situations where you managed call workflows or coordinated server upgrades, and be ready to explain your thought process and the outcomes. This will highlight your ability to deliver customer-focused support.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to explain complex technical concepts to non-technical users, so think about how you can simplify your explanations while still being accurate. Engaging effectively with users at all levels is key!
✨Show Your Collaborative Spirit
This role involves working with third-party vendors and project stakeholders, so be prepared to discuss your experience in collaboration. Share examples of how you've worked with others to implement new network links or ensure adherence to security policies. Highlighting your teamwork skills will demonstrate that you're a good fit for their culture.
