At a Glance
- Tasks: Lead and drive delivery across a complex TechOps portfolio, ensuring successful outcomes.
- Company: Join a dynamic tech company focused on innovation and excellence.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on accountability and real business outcomes.
- Why this job: Shape the future of technology operations in a high-impact role.
- Qualifications: Experience in leading large-scale TechOps programmes and exceptional stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
We're looking for a highly credible Head of Tech Ops Delivery to take ownership of a complex and business-critical technology portfolio.
This is not a traditional PMO leadership role.
It's an opportunity for a delivery professional with gravitas, technical credibility and the confidence to challenge senior stakeholders to ensure the right outcomes are achieved.
You'll sit alongside leaders across Platform Operations, Infrastructure, Network, SRE, DBA, Retail Operations and Service Management, driving delivery excellence across major technology programmes and ensuring risks, dependencies and delivery challenges are identified and addressed before they impact the business.
This is a rare opportunity to step into a role where you will
- Own delivery across a substantial Tech Ops portfolio.
- Influence priorities across multiple technology functions.
- Lead some of the organisation's most complex and high-risk infrastructure programmes.
- Build delivery discipline and governance that drives real business outcomes.
- Partner directly with senior technology leaders and executive stakeholders.
- Shape the future of technology operations within a large-scale, always-on environment.
As Head of Tech Ops Delivery, you will
- Own and drive the master delivery plan across a diverse technology portfolio.
- Challenge assumptions, validate delivery commitments and ensure realistic planning.
- Manage critical dependencies across infrastructure, platform, network, database and operational teams.
- Lead governance, risk management and change control across major programmes.
- Take ownership of the highest-risk initiatives, personally driving programmes through to successful delivery.
- Improve transparency through evidence-based delivery reporting and forecasting.
- Escalate and resolve delivery, resource and compliance risks before they become business issues.
- Create a culture of accountability where commitments are owned and delivered.
You’ll likely bring
- Significant experience leading large-scale technology, infrastructure or Tech Ops programmes.
- A strong understanding of infrastructure, platform, database and network environments.
- Exceptional stakeholder management skills with the confidence to challenge senior colleagues constructively.
- Experience managing multiple concurrent programmes with competing priorities and shared resources.
- A track record of delivering complex change in mission-critical environments.
- Strong programme planning, dependency management and risk management expertise.
- The ability to combine strategic thinking with a hands-on approach when required.
Key skills required include
- Platform Engineering
- Infrastructure & Operations
- Site Reliability Engineering (SRE)
- Data Centre Migrations
- Disaster Recovery & Resilience Programmes
- Large-scale Technology Transformations
- Financial Services, Gaming, Betting or other highly regulated environments
We're looking for a delivery leader who
- Isn't afraid to challenge when something doesn't look right.
- Can influence without relying on hierarchy.
- Brings calmness and clarity to complex situations.
- Has the credibility to engage equally with engineers, architects and executives.
- Focuses on outcomes rather than status reporting.
- Owns problems and drives solutions.
If you're a delivery-focused technology leader who thrives in complex environments and enjoys taking ownership of critical programmes, we'd love to hear from you.
- Working pattern: hybrid, 2 days /week In Manchester or Warrington
- #J-18808-Ljbffr
Head of TechOps Delivery in Manchester employer: Harvey Nash Group
Join a leading Financial Services firm in London that prioritises innovation and security, offering a dynamic work culture where your expertise in information security and IT risk management will be valued. With a strong commitment to employee development, you will have access to continuous learning opportunities and the chance to lead high-performing teams in a collaborative environment. Enjoy competitive benefits and the unique advantage of working in one of the world's financial capitals, where your contributions will make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head of TechOps Delivery in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Harvey Nash Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Harvey Nash Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Harvey Nash Group!
✨Direct Apply to Harvey Nash Group
Let's not forget to apply directly through the Harvey Nash Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of TechOps Delivery in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Harvey Nash Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Harvey Nash Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Harvey Nash Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
