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For Companies At a Glance
- Tasks: Provide hands-on IT support and resolve technical issues across multiple sites.
- Company: Dynamic technology staffing firm with a focus on innovation.
- Benefits: Competitive daily rate, flexible working environment, and opportunities for skill development.
- Why this job: Join a team where your tech skills make a real difference in user support.
- Qualifications: Helpdesk experience and strong communication skills are essential.
- Other info: Valid UK driving license and car required for site visits.
The predicted salary is between 30000 - 42000 £ per year.
A technology staffing firm is seeking an IT Support Technician to deliver hands-on technical support across multiple sites in Scotland. The position requires a valid UK driving license and a car.
Responsibilities include:
- Providing first-line support
- Logging, diagnosing, and resolving incidents
- User support for Windows Operating Systems
Candidates should have proven helpdesk experience and strong communication skills. A competitive daily rate of £150-175 depending on experience is offered.
Field IT Support Technician — Windows & Printer Pro in London employer: Harvey Nash Group
Contact Detail:
Harvey Nash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field IT Support Technician — Windows & Printer Pro in London
✨Tip Number 1
Get your hands dirty! If you want to stand out as a Field IT Support Technician, make sure you’re familiar with the latest Windows Operating Systems and printer troubleshooting techniques. Dive into online forums or local tech meetups to sharpen your skills and network with others in the field.
✨Tip Number 2
Practice your communication skills! As an IT Support Technician, you’ll need to explain technical issues in simple terms. Try role-playing scenarios with friends or family where you have to troubleshoot a problem. This will help you build confidence for those real-life interactions.
✨Tip Number 3
Don’t just apply anywhere—apply smart! Use our website to find roles that match your skills and interests. Tailor your approach for each application, highlighting your relevant experience and how you can add value to the team. We’re here to help you land that perfect job!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation. It keeps you on their radar and shows you’re genuinely interested in the position.
We think you need these skills to ace Field IT Support Technician — Windows & Printer Pro in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially with Windows Operating Systems. We want to see how your skills match the job description, so don’t be shy about showcasing your helpdesk experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field IT Support Technician role. Be sure to mention your strong communication skills and any specific experiences that relate to the responsibilities listed.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love seeing candidates who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harvey Nash Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Operating Systems and common printer issues. Be ready to discuss specific problems you've solved in the past, as this will show your hands-on experience and technical prowess.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think about examples where you've done this successfully.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think of situations where you had to log, diagnose, and resolve incidents. Prepare to walk through your thought process step-by-step to demonstrate your methodical approach.
✨Be Ready to Discuss Your Helpdesk Experience
Have specific examples from your helpdesk experience at the ready. Highlight any metrics or achievements, like response times or customer satisfaction scores, to showcase your effectiveness in previous roles.
