At a Glance
- Tasks: Lead and drive delivery across a complex TechOps portfolio, ensuring successful outcomes.
- Company: Join a forward-thinking organisation shaping the future of technology operations.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborate with senior leaders in a fast-paced, always-on environment.
- Why this job: Make a real impact by influencing major technology programmes and driving excellence.
- Qualifications: Experience in leading large-scale TechOps programmes and exceptional stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
We're looking for a highly credible Head of Tech Ops Delivery to take ownership of a complex and business-critical technology portfolio.
This is not a traditional PMO leadership role.
It's an opportunity for a delivery professional with gravitas, technical credibility and the confidence to challenge senior stakeholders to ensure the right outcomes are achieved.
You'll sit alongside leaders across Platform Operations, Infrastructure, Network, SRE, DBA, Retail Operations and Service Management, driving delivery excellence across major technology programmes and ensuring risks, dependencies and delivery challenges are identified and addressed before they impact the business.
This is a rare opportunity to step into a role where you will: Own delivery across a substantial Tech Ops portfolio.
Influence priorities across multiple technology functions.
Lead some of the organisation's most complex and high-risk infrastructure programmes.
Build delivery discipline and governance that drives real business outcomes.
Partner directly with senior technology leaders and executive stakeholders.
Shape the future of technology operations within a large-scale, always-on environment.
As Head of Tech Ops Delivery, you will: Own and drive the master delivery plan across a diverse technology portfolio.
Challenge assumptions, validate delivery commitments and ensure realistic planning.
Manage critical dependencies across infrastructure, platform, network, database and operational teams.
Lead governance, risk management and change control across major programmes.
Take ownership of the highest-risk initiatives, personally driving programmes through to successful delivery.
Improve transparency through evidence-based delivery reporting and forecasting.
Escalate and resolve delivery, resource and compliance risks before they become business issues.
Create a culture of accountability where commitments are owned and delivered.
You’ll likely bring: Significant experience leading large-scale technology, infrastructure or Tech Ops programmes.
A strong understanding of infrastructure, platform, database and network environments.
Exceptional stakeholder management skills with the confidence to challenge senior colleagues constructively.
Experience managing multiple concurrent programmes with competing priorities and shared resources.
A track record of delivering complex change in mission-critical environments.
Strong programme planning, dependency management and risk management expertise.
The ability to combine strategic thinking with a hands-on approach when required.
Key skills required include: Platform Engineering Infrastructure
Head of TechOps Delivery employer: Harvey Nash Group
Join a leading Financial Services firm in London that prioritises innovation and security, offering a dynamic work culture where your expertise in information security and IT risk management will be valued. With a strong commitment to employee development, you will have access to continuous learning opportunities and the chance to lead high-performing teams in a collaborative environment. Enjoy competitive benefits and the unique advantage of working in one of the world's financial capitals, where your contributions will make a significant impact.
