At a Glance
- Tasks: Lead the design of impactful services and simplify complex processes.
- Company: Join a growing digital consultancy with a focus on transformation.
- Benefits: Competitive salary, 25 days holiday, private healthcare, and flexible benefits.
- Other info: Hybrid working model with excellent career progression opportunities.
- Why this job: Shape meaningful services and influence senior stakeholders in a dynamic environment.
- Qualifications: Strong Service Design experience and ability to engage with senior stakeholders.
The predicted salary is between 55000 - 65000 £ per year.
Location: Leeds, Manchester, Birmingham, London, Bristol or Glasgow
Working Pattern: Hybrid (2 days onsite/client site as required)
Salary: £55,000 - £65,000 + Benefits
Are you an experienced Service Designer who enjoys tackling complex challenges, influencing senior stakeholders, and designing services that deliver meaningful outcomes? We're looking for a Senior Service Designer to join a growing digital consultancy and play a key role in shaping and improving end-to-end services across a range of transformation programmes.
The Role
- Lead the design and evolution of end-to-end services
- Create service blueprints, service maps and value propositions
- Facilitate workshops and align stakeholders around shared goals
- Champion user-centred design principles
- Work closely with multidisciplinary Agile teams
- Simplify complex processes and communicate them through clear visual artefacts
- Build trusted relationships with senior stakeholders and service owners
About You
- Strong Service Design experience across complex environments
- Proven ability to influence and engage senior stakeholders
- Experience working alongside Product Owners and cross-functional teams
- Strong understanding of Agile delivery
- Excellent facilitation, communication and problem-solving skills
- Public Sector experience is desirable
- GDS experience is beneficial but not essential
Benefits
- Competitive salary with clear progression opportunities
- 25 days holiday plus bank holidays
- Enhanced pension scheme
- Private healthcare options
- Life assurance and critical illness cover
- Flexible benefits package
- Wellbeing support and volunteer days
- Electric vehicle salary sacrifice scheme
If you're passionate about creating better services, solving complex problems, and delivering meaningful change, I'd love to hear from you.
Senior Service Designer in England employer: Harvey Nash Group
As a leading international banking institution located in the vibrant city of London, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our Treasury Management Analyst role offers not only competitive benefits and opportunities for professional growth but also the chance to engage with a diverse team of experts in a fast-paced environment. Join us to contribute to impactful projects while enjoying the unique advantages of working in one of the world's financial capitals.
