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- Tasks: Drive process improvement and operational efficiency in HR and L&D.
- Company: Join a forward-thinking organisation in Edinburgh.
- Benefits: Competitive daily rate, flexible working, and valuable experience.
- Why this job: Make a real impact by optimising workflows and enhancing processes.
- Qualifications: Experience in process analysis and strong communication skills.
- Other info: 6-month contract with opportunities for professional growth.
The predicted salary is between 36000 - 54000 £ per year.
The Business Process Analyst will drive process improvement and operational efficiency across the People Directorate (HR and L&D). The role focuses on mapping and analysing current processes, identifying inefficiencies, and designing improved workflows. You'll document time, resources, and performance metrics to ensure recommendations are evidence‑based and deliver measurable impact. You will also support the development of an operating model, helping to optimise ways of working across the directorate.
Key Responsibilities
- Map and document HR and L&D processes, identifying duplication, bottlenecks, and pain points
- Analyse current workflows and design optimised, automated, and streamlined processes
- Gather business requirements and translate them into actionable improvements
- Measure process performance and support the creation of KPIs and benchmarks
- Use data and systems to model workflows and support evidence‑based decision‑making
- Collaborate with stakeholders, facilitate workshops, and validate findings
- Communicate insights through clear process maps, diagrams, and reports
- Support change management activities to ensure successful adoption of new processes
- Capture standard operating procedures and contribute to operating model development
- Maintain thorough documentation and provide regular updates to leadership
Please send your CV in for consideration.
Business Process Analyst employer: Harvey Nash Group
Contact Detail:
Harvey Nash Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Process Analyst role.
✨Tip Number 2
Prepare for interviews by practising common questions related to process improvement and operational efficiency. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've mapped processes or improved workflows in previous roles. We want to see your evidence-based approach in action, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Process Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Process Analyst role. Highlight your experience in mapping and analysing processes, as well as any specific achievements in improving operational efficiency. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t forget to showcase your skills in data analysis and workflow design. Use examples that demonstrate your ability to identify inefficiencies and implement improvements. This will help us understand how you can contribute to optimising our processes.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate insights effectively, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Harvey Nash Group
✨Know Your Processes
Before the interview, brush up on common HR and L&D processes. Be ready to discuss how you would map and document these processes, as well as identify inefficiencies. Showing that you understand the intricacies of these workflows will impress your interviewers.
✨Data-Driven Decision Making
Since the role involves evidence-based recommendations, prepare examples of how you've used data to drive process improvements in the past. Bring specific metrics or KPIs you've worked with to demonstrate your analytical skills and ability to measure performance.
✨Engage with Stakeholders
Collaboration is key in this role. Think of times when you've facilitated workshops or engaged with stakeholders to gather requirements. Be ready to share your approach to ensuring everyone’s voice is heard and how you validate findings through collaboration.
✨Communicate Clearly
You’ll need to present insights through clear process maps and reports. Practice explaining complex ideas simply and concisely. Consider preparing a mock presentation of a process improvement project to showcase your communication skills during the interview.
